Commissioning /CX Quality Manager Mission Critical at Shawmut Design and Construction – Boston, Massachusetts

At Shawmut Design and Construction, we take pride in the culture we’ve built as a 100% employee-owned company—one that’s been recognized with more than 100 Best Place to Work awards. We’ve been honored as a National Fortune Best Workplace, a Fortune Best Workplace for Women, Millennials, and Parents, and one of America’s Best Employers by Forbes—along with numerous regional recognitions across our 15 offices nationwide.

Here’s a glimpse into what we offer:

• Health, Dental, and Vision Insurance.
• Employee Stock Ownership Plan (ESOP) – Be an employee-owner!
• 401(K) with Company Match – Receive a company match up to 4% of your eligible pay.
• Generous Paid Time Off – vacation and sick time, 12 holidays, summer Fridays, and a yearly volunteer day.
• The Extras – Cell phone, laptop, tuition reimbursement, pet insurance, financial planning services, and more.

The Commissioning / CX Quality Manager is responsible for leading the planning, execution, and verification of commissioning and quality assurance activities across missioncritical projects. This role ensures that all building systems are installed, tested, and validated in alignment with contract requirements, design intent, manufacturer specifications, and operational readiness standards.

This position embeds commissioning into the National Quality Delivery System, driving predictable outcomes through structured DFOW (Definable Features of Work) planning, Inspection & Test Plans (ITPs), and phased system verification. This role requires regular travel and can be based anywhere within the United States, due to the national footprint of our missioncritical portfolio.

• Develop and lead the commissioning strategy from preconstruction through turnover, aligned with project Quality Plans and commissioning specifications.

• Oversee all commissioning phases, including Factory Witness Testing (FWT), Site Acceptance Testing (SAT), PreFunctional Testing, Functional Performance Testing (FPT), and Integrated Systems Testing (IST).

• Ensure readiness and performance of critical systems, including electrical (UPS, switchgear, generators), mechanical (cooling, CRAH/CRAC, hydronic systems), controls (BMS/EPMS), and fire/life safety systems.

• Validate installation quality against design intent, approved submittals, and shop drawings.

• Develop and implement riskbased DFOW strategies for missioncritical scopes.

• Integrate commissioning requirements into core quality processes, including Preparatory / PreInstallation meetings, Work Readiness Reviews, First Work / Initial Inspections, and followup verification.

• Align commissioning activities with ITPs, including hold points and witness points.

• Conduct field inspections to verify installation quality, system completeness, and trade coordination.

• Identify and resolve deficiencies early using Procore inspections and Observations (CA, NCR, WIP tracking).

• Maintain continuous verification to prevent issues from progressing to punch list or turnover.

• Lead system readiness reviews and support Owner operational acceptance.

• Review and validate turnover documentation, including O&M manuals, training materials, and maintenance procedures.

• Confirm systems meet performance, redundancy, and reliability requirements prior to turnover.

• Provide technical support during system testing, startup, and commissioning.

• Lead root cause analysis for system failures or performance issues.

• Coordinate corrective actions with trade partners and commissioning stakeholders.

• Partner with Owner commissioning agents (CxA), design teams, and trade partners to align on commissioning scope, sequencing, and acceptance criteria.

• Ensure consistent expectations across all subcontractor tiers.

• Mentor project teams (Project Managers, Superintendents, QC Managers) on commissioning processes and system quality standards.

• Reinforce trade partner accountability for commissioning deliverables.

• Promote knowledge sharing and best practices across projects and regions.

• 5–10+ years of experience in missioncritical or data center construction.

• Bachelor’s degree in Mechanical or Electrical Engineering, or equivalent experience.

Deep knowledge of:

• Electrical distribution systems

• Mechanical cooling systems

• Controls and integrated systems testing

Familiarity with:

• TIA942 and Uptime Institute Tier Standards

• ASHRAE guidelines

• Building Commissioning Association best practices

Experience with:

• Commissioning processes and documentation

• Field testing equipment and system diagnostics