Gate Agent at Knight Facilities Management Inc – Brooksville, Florida

Gate Agent

Job Summary:

We are seeking a dedicated Gate Agent to join our team. As a Gate Agent, you will be responsible for maintaining a safe and secure environment for our employees, visitors, and assets.

Responsibilities:

• Monitor Surveillance: Continuously observe security cameras and alarms systems, promptly investigating and responding to any unusual or unauthorized activities.
• Access Control: Verify the identity of individuals entering the premises, ensuring only authorized personnel gain access.
• Emergency Response: Respond to alarms, emergencies, and incidents promptly and appropriately, taking necessary actions to resolve or mitigate the situation.
• Customer Service: Provide excellent customer service by assisting employees, visitors, and clients with inquiries, directions, and support as needed.
• Direct Incoming Calls as Needed

Requirements:

• Strong observational and communication skills.
• Ability to remain calm and composed in high-pressure situations.
• Basic computer skills for monitoring surveillance systems and writing reports.
• Physical fitness and the ability to stand and walk for extended periods.
• Willingness to work night shifts, weekends, and holidays as needed.
• Good moral character and a clean criminal record.