Technical Account Manager in Israel, Amazonas at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Account Manager in Israel.

In this role, you will act as a trusted technical advisor, helping clients maximize the value of advanced payment and integration solutions. You will work closely with both technical and business stakeholders, guiding them through complex implementations and ensuring seamless product adoption. Operating in a fast-paced and innovation-driven environment, you will bridge the gap between engineering, product, and customer teams. Your work will directly influence customer success, system performance, and long-term partnerships. This is an excellent opportunity for someone who enjoys combining technical expertise with relationship management. If you thrive on solving complex challenges and driving impactful solutions, this role offers strong growth and visibility.

• Build and maintain strong relationships with clients, acting as their primary technical point of contact
• Lead strategic discussions with stakeholders on technical solutions, product capabilities, and risk management
• Support customers throughout integration processes, ensuring smooth implementation and successful ramp-up
• Provide technical guidance and best practices to optimize product usage and system performance
• Collaborate with engineering and product teams to address client needs and contribute to product improvements
• Monitor integration progress, proactively identifying and resolving potential issues
• Advocate for customers internally, ensuring their feedback and requirements are reflected in product development
• Assist in troubleshooting technical challenges and managing incidents effectively

• Minimum 2+ years of experience in a Technical Account Manager, Integration Engineer, or similar role, preferably in fintech or payments
• Strong understanding of APIs and web services (REST, SOAP, JSON, XML) and related tools (e.g., Postman, Swagger)
• Solid knowledge of web technologies, including HTML, CSS, JavaScript, and API frameworks
• Proficiency in at least one backend programming language such as Python, Node.js, or Go
• Familiarity with server environments and databases (e.g., MySQL, PostgreSQL, MongoDB, Apache, Nginx)
• Strong analytical and problem-solving skills with the ability to manage complex technical scenarios
• Excellent organizational skills and ability to handle multiple projects simultaneously
• Strong communication skills with the ability to engage both technical and non-technical stakeholders
• Fluency in English; additional languages are a plus

• Competitive salary package with performance incentives
• Fully remote work setup with flexibility to work from anywhere
• Home office allowance to create a productive workspace
• Provision of work equipment
• Stock option plan
• Comprehensive health coverage regardless of location
• Flexible time-off policy to support work-life balance
• Access to language courses and professional development programs
• Opportunities for personal growth in a fast-scaling, innovative environment