YARD OPERATIONS & ASSISTANT STORE MANAGER in Sacramento, California at Berco Redwood Inc

OBJECTIVE

The Yard Operations & Assistant Store Manager (ASM) supports the Store Manager in overseeing the day-to-day operations of the retail store and lumberyard, with a strong emphasis on yard leadership, safety, inventory control, and customer service. This role ensures a safe, efficient, and customer-focused environment by leading yard personnel, supporting sales operations, and maintaining company standards across service, safety, and operational execution. The position serves as a hands-on leader and acts as Store Manager in their absence.

ESSENTIAL DUTIES & RESPONSIBILITIES

Leadership & Supervision

• Assist the Store Manager in leading and developing all store and yard associates.
• Lead, direct, and coach yard employees to ensure smooth yard operations
• Monitor teamwork and performance; delegate tasks and ensure accountability
• Provide coaching, training, and performance input to ensure team success
• Maintain staffing coverage and assist with scheduling to support business needs
• Serve as acting Store Manager in the Store Manager’s absence

Customer Service & Sales Support

• Deliver exceptional customer service to contractors, walk-in customers, and B2B clients.
• Assist in resolving escalated customer issues related to orders, returns, or product quality.
• Communicate clearly with dispatch, sales teams, and store management
• Support sales teams by ensuring timely communication regarding special orders, product arrivals, and service issues
• Conduct store and yard walkthroughs to verify merchandising, cleanliness, and safety

Yard Operations & Inventory Management

• Oversee the proper pulling, bunking, and staging of orders for deliveries and will-calls
• Supervise unloading of delivery trucks and ensure safe material storage
• Conduct quality inspections on incoming and outgoing merchandise
• Coordinate with the Purchasing Agent to maintain accurate inventory levels
• Participate in or lead cycle counts and physical inventory processes
• Oversee receiving, stocking, staging, and fulfillment of customer and delivery orders
• Monitor yard flow to ensure orders are processed accurately and efficiently

Safety & Equipment Oversight

• Enforce safety standards in compliance with OSHA, DOT, EPA, and local regulations
• Operate and supervise the use of forklifts (rough terrain, Combilift, etc.), power tools, and saws
• Conduct and oversee daily forklift and equipment inspections
• Promote and maintain a clean, safe, and organized yard environment at all times

Financial & Administrative Duties

• Support Store Manager in monitoring labor hours, expense control, and shrinkage
• Assist with tracking store performance metrics and preparing reports.
• Recommend process improvements to enhance yard efficiency and safety
• Contribute to process improvement initiatives that enhance customer and associate experiences
• Perform other duties as required by management

SKILLS & ABILITIES

• Strong leadership and team-building skills
• Excellent communication and conflict resolution abilities
• Ability to read and interpret invoices, tickets, and inventory reports
• Solid organizational and time management skills
• Knowledge of lumber, building materials, and construction supplies preferred
• Computer literacy and ability to use inventory and POS systems
• Bilingual (English/Spanish or Russian/Ukrainian) preferred

EDUCATION & EXPERIENCE

• High school diploma or GED required; Associate or Bachelor’s degree preferred
• 3-5 years of experience in retail, building materials, or construction-related role
• 3+ years of supervisory or lead experience required
• Forklift certification (OSHA-compliant) required or ability to obtain

PHYSICAL & WORKING CONDITIONS

• Able to lift and carry up to 50 lbs
• Frequent walking, standing, stooping, bending, and climbing
• Work performed both indoors and outdoors in varying weather conditions
• Must be able to work a flexible schedule, including weekends and overtime as needed
• Regularly exposed to noise, dust, mechanical equipment, and vehicle traffic

BENEFITS

Available to all Full-Time employees.

• Paid Time Off (Vacation Pay)
• Paid Sick Leave (Sick Pay)
• 6 Paid Holiday Days
• 401(K) with employer contribution
• Medical, Dental, Vision, & Life Insurance

SALARY RANGE

$75K - $90K DOE

Berco Redwood/Berry Lumber, Inc. is an equal employment opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.