Dairy Service Technician in Auburn, New York at Fisher & Thompson Incorporated
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Job Description
Benefits: Paid Time Off (PTO), Health/Dental/Vision/Life Insurance, HSA, 401(k) with match after 1 year, and a company vehicle.
About Us
Since 1983, Fisher & Thompson Inc. has been a leader in the dairy industry, serving farmers across the East Coast. We are committed to excellence by serving our customers with Honor and Integrity. Whether it’s preventative maintenance or emergency repairs on high-tech milking systems, we pride ourselves on being a dependable partner for farms of all sizes.
Role Overview
We are looking for Service Technicians to diagnose, repair, and maintain technical dairy equipment on customer farms. This role is perfect for those who enjoy hands-on troubleshooting and building long-term relationships with the agricultural community. Whether you are starting your career or are a seasoned pro, we have a path for you. Based on your experience, you will be placed in one of three tiers: Entry-Level (training provided), Intermediate (1+ years trade experience), or Specialized (EPA Refrigeration certification required).
Key Responsibilities
- Diagnose & Repair: Troubleshoot technical problems with milking equipment, milk tanks, sorting gates, and herd management systems.
- Customer Support: Provide excellent service during field visits and build positive rapport with farm owners.
- Documentation: Produce timely service reports and maintain accurate records of time and parts used.
- Safety & Biosecurity: Strictly follow company and farm biosecurity protocols to protect animal health.
- On-Call Rotation: Remain reliable during scheduled on-call timeframes to support our 24/7 dairy partners.
Qualifications
- Education: High School Diploma or equivalent.
- Skills: Strong troubleshooting ability and proficiency with trade tools.
- License: Valid Driver’s License with a clean driving record (to operate company vehicles).
- Physical: Ability to lift up to 70 lbs., climb ladders, and work in various farm environments.
- Mindset: A positive attitude, "can-do" spirit, and a passion for supporting the dairy industry.