Garden Tender at Orcas Island Market – Eastsound, Washington

POSITION SUMMARY

Work closely with Nursery Manager to ensure smooth daily operations and excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Primary responsibility will be to assist customers with checkout, operate the cash register, process sales, and handle cash, credit, and other payment methods accurately.
• Assist with unloading product and merchandising.
• Support Nursery Manager in maintaining the property for cleanliness and organization.
• Water, fertilize, prune, and transplant plants as needed.
• Maintain cleanliness and organization in greenhouses, sales areas, and storage spaces.
• Label, arrange, and restock plants and gardening supplies.
• Greet and assist customers in selecting plants, providing care advice, and answering gardening-related questions.
• Educate customers on proper plant maintenance and recommend suitable products.
• Assist in arranging, stocking, and maintaining fresh floral displays.
• Help process flower orders, including trimming, watering, and preparing arrangements.
• Provide basic floral care guidance to customers and assist with special orders.
• Comply with policies and procedures established by Island Market.
• Follow and enforce all Island Market safety procedures to maintain a safe work environment.
• Address and resolve customer complaints effectively and professionally.
• Understand that this job description may not encompass all aspects of the position but serves as a fair and accurate representation of the duties involved.
• Perform any tasks assigned.

Job Qualifications / Required Skills / Key Competencies

• 2-years horticulture experience required.
• Customer service experience, including cashiering, is preferred.
• Strong attention to detail and ability to follow instructions.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Physical ability to lift and carry up to 50 lbs, bend, kneel, and stand for long periods.
• Ability to calculate discounts and percentages
• Ability to handle multiple tasks simultaneously
• Self-starter and manage time wisely
• Organizing and planning
• Good analytical & organizational skills
• Excellent English communication skills (verbal & written)

Work Environment

• Primarily outdoor work in various weather conditions, including heat, cold, and rain.
• Frequent lifting, bending, and prolonged standing.
• Exposure to dirt, pollen, fertilizers, and gardening chemicals.
• Use of hand tools and equipment in a physically active role.