Home Care Specialist at Stephens Landscaping Professionals – Moultonborough, New Hampshire

As a Home Care Specialist, you will perform a wide range of repair, maintenance, and improvement tasks for residential and commercial properties. You will utilize your skills to address various issues, providing efficient and high-quality workmanship while ensuring client satisfaction.

Service Delivery

• Foster a positive work environment that encourages teamwork and strong communication.
• Diagnose appliances, electrical systems, and plumbing issues and provide appropriate solutions.
• Execute repairs on various systems and structures, including plumbing, electrical, carpentry, and flooring.
• Maintain clear and professional communication with clients regarding project timelines, costs, and progress updates.
• Stay on task, follow a service schedule, and respond to emergencies promptly.
• Perform routine house checks and update clients with status updates.
• Perform routine recurring tasks such as setting up and removing dock circulators and annual seasonal checklists.
• All other duties as assigned.

Equipment Management

• Maintain tools and equipment in good working order, ensuring they are properly stored and organized.
• Report any equipment malfunctions or repairs that need to be made to fleet services.

Safety and Compliance

• Enforce safety regulations and practices within the crew, ensuring adherence to all company, local, state, and federal guidelines.
• Follow and enforce company policies and standards for you and your crew.
• Identify potential hazards and take corrective actions to mitigate risks.

Record Keeping

• Maintain accurate records of work performed, time sheets, job photos, and crew performance.
• Facilitate excellent customer service by utilizing the company documentation process for reporting service-related issues to management.

• A high school diploma or equivalent is preferred.
• Experience in a similar role, home building, appliance repair, or a related trade.
• Familiarity with a wide range of tools and equipment is necessary for repairs, maintenance, and construction projects.
• Strong troubleshooting abilities to diagnose issues and determine appropriate solutions quickly and effectively.
• Self-motivated and detail-oriented, with strong organizational skills.
• A valid driver’s license
• DOT Medical Certification

Physical Requirements

• Ability to lift 50 lbs or more, stand for extended periods, and perform repetitive tasks.
• Comfortable working outdoors in various conditions, including heat, cold, and rain.

Schedule

• Monday-Friday, 6:30 AM - 4:30 PM Weekends and after hours as needed

Our Values

As a team member, you play a vital role in upholding our company values. Your commitment to continuous growth and resilience ensures we tackle challenges with grit and determination. By acting with integrity, you help us consistently choose the right path, even when it’s the hardest one. Your collaboration strengthens our team, lifting others up and driving us to achieve more together. Attention to detail in your work builds the foundation for excellence, one step at a time. Above all, you contribute to fostering relationships—building trust, respect, and lasting connections that define who we are.