Senior Trust Officer at Bankers Trust Company – Sioux Falls, South Dakota
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About This Position
There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.
Job Summary:
The Senior Trust Officer is responsible for the daily activities related to the administration and maintenance of South Dakota directed trusts, family office, and traditional fiduciary relationships. Trust assistant and trust administrators may support transaction execution and documentation, with Senior Trust officer providing oversight, leadership, and coaching. This position requires a high degree of business acumen, leadership, customer service skills, prompt responses to client inquiries, and special projects for clients as necessary. Duties will include the preparation of necessary documents to open and maintain account compliance; facilitate trust drafting, modification and petitions with clients and outside professionals, and properly document each step for superior performance in audit testing by internal auditors, FDIC, and the SD Division of Banking. Business development activity with a targeted production level and documentation is expected. This position may include travel as frequently as 3-5 days per quarter.
Primary Functions and/or Responsibilities:
- Manages assigned client relationships
- Proactively anticipates client needs and requests
- Interacts with clients to answer requests, coordinating daily activities and escalating issues as needed
- Completes special projects as assigned
- Prepares materials for client and prospect presentations, meetings
- Completes necessary documents relating to compliance and annual account reviews
- Manages and coordinates new account onboarding
- Meets sales and referral goals assigned
- Reviews and follows up on sales activities
- Collaborates with others to drive success of team, department, and organization
- Proactively shares and promotes new ideas to support process improvements and changes to team processes
- Directs, develops and coaches trust assistants and trust administrators in the efficient and accurate execution of transactions
- Manages continued professional development
- Serves as a backup to other team positions
- Performs other duties as assigned
Education and/or Experience:
- Bachelors degree or equivalent work experience required
- At least eight years of related experience required
- At least ten years of experience in Private Client Services, Fiduciary Services, or Trust & Estate Planning strongly preferred
- CTFA, JD, CFP, CFA, CPA, or other related designations strongly preferred or willing to pursue
Specific Skills, Knowledge & Abilities:
- Familiarity with legal fiduciary responsibilities
- Familiarity with South Dakota Trust law
- Familiarity with account compliance responsibilities
- Ability to process detail work accurately and timely
- Ability to follow written and oral instructions
- Team player
Benefits
- Group Health, Dental, and Vision Insurance
- Generous Paid Time Off (PTO)
- Volunteer Time Off (VTO)
- 401(k) plan with lucrative company match
- Tuition assistance
- Company Paid Life Insurance
- Paid Parental Leave
- Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.
- Team Member Banking - a suite of products and services with special benefits for employees
Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).
EQUAL OPPORTUNITY EMPLOYER
“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”