Senior Help Desk Technician at Bluegrass Airport – Lexington, Kentucky

About Blue Grass Airport:

Located in Lexington, Kentucky, Blue Grass Airport (LEX) is a vibrant regional airport serving Central Kentucky with over 1.5 million passengers annually. Known for its convenient access, modern amenities, and warm Southern hospitality, the airport plays a key role in connecting the region to major U.S. hubs. With a strong focus on safety, innovation, and customer service, Blue Grass Airport offers a dynamic work environment where employees are part of a mission-driven team committed to excellence in aviation.

About the position:

The Senior Help Desk Technician plays a critical role in ensuring the smooth operation of Blue Grass Airport's IT infrastructure by providing expert technical support and troubleshooting assistance to end-users. This position is responsible for diagnosing and resolving complex hardware, software, and network issues. Ultimately, this position ensures that users receive timely, accurate, and professional assistance, supporting the overall technology goals of the organization. Please see the attached job description for a more in-depth overview.

Benefits:

The airport is the recipient of the 2025 Top Benefits Award from Mployer, the industry-standard for employee benefit plan rating. This award is based on an in-depth, data-driven evaluation of an employer's benefit offerings across multiple categories. It recognizes the airport's competitive benefits package as surpassing standards compared to other employers that are similar in industry, region, and size and is a reflection of how the airport strives to support its team.