Supervised Visitation Specialist at Employment Opportunity & Training Center of NE PA – pennsylvania pennsylvania, Pennsylvania

FLSA Status: Hourly, non-exempt

Hours: 37.5 hours per week, evenings and weekends required

Location: Scranton, PA

Outreach Culture:

Outreach's mission statement states, " With respect for the individual and with the highest professional standards, Outreach – Center for Community Resources offers a variety of programs that promote family stability and economic self-sufficiency.". We strive to embody this mission in our employment as well. At Outreach, you will find an environment where you are family, and family comes first.

Outreach Benefits:

We proudly offer the following benefits to eligible employees;

• medical, dental, and vision insurance
• short term and long term disability
• life insurance
• generous PTO
• 401k plan
• personal and bereavement leave time
• flexible work arrangements

Outreach’s Mission and Values:

• Staff at Outreach are expected to adhere to and embrace Outreach’s mission and values. Our mission, as stated above, is promoting family stability and economic self-sufficiency for our participants.
• Our Values drive how we approach our mission. These include:

• Respect for the individual
• Upholding the highest professional standards
• Belief that Relationships, Connections, and Belonging matter
• Providing hope for the future

As an Outreach Team Member, we expect that all staff have the shared responsibility to tell our story and share our impact with key stakeholders (funders, board members, volunteers, governing bodies, community partners) – always connecting the programs we deliver with the outcomes and impact we report.

Summary:

Coordinates and supervises visitation of non-custodial parents/caregivers and their children by performing the following duties.

Duties:

• Schedules and supervises visits between non-custodial parents/caregivers and children.
• Conducts thorough intake evaluations.
• Observes/monitors physical and emotional parenting skills/knowledge, boundary setting and overall parent-child interaction. Models appropriate parenting behavior, intervenes, and redirects as needed.
• Performs comprehensive note taking using DAP format.
• Regularly writes and submits reports to the court, which may include testifying in court.
• Acts as a liaison and family intermediary between custodial and noncustodial caregivers, the court system and other service providers.
• Provide transportation for visits as needed.
• Regular data entry (Excel and agency database) and file maintenance.
• Participates in agency and team meetings
• Represents agency in community or in interagency activities.
• Attends professional development opportunities when available.
• Performs other duties as assigned.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the ability to remain neutral/calm in the face of parents who may display high levels of animosity towards each other, caregivers or Outreach staff; be able to work on participants’ strengths while remaining firm when needed. Experience working with people from diverse social, economic and cultural backgrounds is preferred.

Education/Experience:

Master's or Bachelor’s degree; and 3 to 5 years related experience; or an equivalent combination of education and experience. Background in the counseling/mental health field preferred. Spanish language skills are preferred.

Computer Skills:

Microsoft Office skills and accurate typing/data entry skills required.

Certificates and Licenses:

* Must have, or meet the requirements to obtain, current ACT 33 (Child Abuse) & 34 (Criminal Background) Clearances.

* Must be able to obtain additional clearances as required.

* Must have a valid driver’s license and automobile insurance.

* Must annually complete all training hours required by Outreach.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

This position requires regular evening/weekend hours and the ability to work a flexible schedule.

The Supervised Visitation Specialist may occasionally encounter an angry or threatening client who is under the influence of alcohol/drugs and/or be exposed to potential hostile domestic relations, as cases can include protection from abuse orders (PFA’s). There are occasional cases where allegations of abuse/sexual abuse have been made.

The noise level in the work environment is usually moderate.

Physical Demands:

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds or more on occasion (ie: car seats, children).

**Outreach is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating an inclusive environment for all employees.