Harvest Market Assistant Coffee Manager at Niemann Foods – Ann Arbor, Michigan

SUMMARY

The Niemann Harvest Market Assistant Coffee Manager assists the Coffee Manager with supervising department operations including but not limited to maximizing gross margins, promoting sales, controlling inventory and expenses. The Assistant Coffee Manager's responsibilities are assisting the Coffee Manager cover the overall operation and success of the Coffee Department, gaining product knowledge and working in a safe manner while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E's: Engagement, Educate, Empowerment
Knows use and taste of products offeredQuality assurance checks of departmentProper handling and rotation of productAssists the Coffee Manager in supervising the Coffee associates to ensure efficient labor utilization and effectiveness in meeting department objectivesAssists the Coffee Manager in receiving, invoicing, pricing, shrink control and inventory to ensure proper product control and that gross profit goals are metSupervises department safety and sanitation programsPerforms Coffee Manager duties as needed or assignedTeaches, trains, and develops other AssociatesDay to day operational procedures to ensure stock level, inventory, and cleanlinessPromotes sales, offer samplesPromote and support established programsFollows all Health Code guidelinesWorks within company programs, policies and procedures.Follows safety policies and procedures; is a safety role modelOther duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Coffee knowledge
• People/Team development skills
• Leadership skills
• Organization/Prioritizing skills
• Computer Skills
• Detail minded
• Open minded
• Stable
• High energy level
• Adaptability

SUPERVISORY RESPONSIBILITIES

Assists with supervising Associates in the absence of the Coffee Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include training associates; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED);Or one to three months related experience and/or training:Or equivalent combination of education and experience

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or Associates of organization.

MATHEMATICAL SKILLS

Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATES, LICENSES, REGISTRATIONS

Food Handler's Certification as required by State Law provided at store level

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heel
• Safety Cutter
• Computer
• Pallet jack
• Ladder
• Stepladder
• Uniform per store policy
Associates may be required to use standard Coffee equipment including, but not limited to,Coffee bean grinderCappuccino machine

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsTasteCommunicate with associates and customersLift and/or move up to 10 poundsSmell

Frequently (Between 1/3 to 2/3 of the time)

StoopBalanceKneelCrouch

Occasionally (Less than 1/3 of the time)

SitCrawlOverhead liftingLift and/or move up to 25 pounds

Vision

CloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colors

WORK ENVIRONMENT

Regularly

Moving mechanical partsExposed to airborne particlesRisk of electrical shockOccasionallyChemicals while cleaningNoise LevelModerate

PAY RANGE (depends on industry experience)

$16 up to $18/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location