Logistics Coordinator at Certco Inc – Madison, Wisconsin

Logistics Coordinator

Location: Madison, WI – Daniels Street Location

Make an impact. Own the flow. Advance your career.

Certco, Inc. is looking for an Logistics Coordinator to play a critical role in the daily execution and flow of our warehouse operations. This is a high-visibility position that serves as the control center for outbound shipping, working closely with warehouse leadership, shipping teams, and transportation partners to ensure orders move accurately, efficiently, and on time.

This is not an entry-level clerical role. It’s an opportunity for someone who enjoys problem-solving, working in systems, and taking ownership of processes that directly impact customer service and operational success.

• Plan, release, and manage outbound waves and loads using our WMS
• Coordinate shipping priorities to meet daily deadlines and service levels
• Serve as a WMS power user, monitoring flow, timing, and execution throughout the day
• Communicate proactively with warehouse, shipping, and leadership teams to resolve issues
• Adjust plans in real time to account for volume changes, labor availability, or operational constraints
• Analyze workflows and identify opportunities for continuous improvement
• Support system enhancements and new process implementation as we continue to modernize operations

• Experience in warehouse operations, logistics, shipping, or distribution planning
• Strong understanding of WMS systems and outbound processes
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills and confidence working cross-functionally
• A proactive, detail-oriented mindset with a focus on accuracy and execution
• Someone who takes ownership and thrives in a role with real responsibility

• High impact role with visibility across operations
• Opportunity to make a name for yourself and help shape how work gets done
• Career-advancing position with room to grow as systems and processes evolve
• Collaborative team environment with strong leadership support
• Be part of a company that was recently named one of USA Today’s Best Companies to Work For

At Certco, you’ll do meaningful work that supports local, independent grocery stores and helps keep communities running. If you’re looking for a role where your work truly matters—and where you can grow your career while making a lasting impact—we’d love to hear from you.

Position Summary

As a Logistic Coordinator, you’ll play a key role in managing the flow of outbound orders and coordinating load planning within our warehouse. Your focus will be to ensure that orders are properly waved, allocated, and released in our WMS, and that loads are accurately built, sequenced, and closed to support on-time shipping. You will also be responsible for maintaining shipment updates in transportation systems, logging CHEP pallet transfers, preparing driver packets, and ensuring compliance through accurate paperwork and reporting. By keeping outbound processes organized and efficient, you’ll help drive productivity, maintain compliance, and ensure customers receive their orders accurately and on time.

Essential Job Functions and Responsibilities

• Create and manage waves in WMS (Query Builder, Saved Filters, Orders Not on Wave).
• Allocate and release waves to ensure inventory is reserved and orders are ready for picking.
• Monitor wave statuses and resolve exceptions such as allocation failures or holds.
• Create and manage loads in WMS, including multi-order, multi-stop, and transship shipments.
• Assign route, trailer, driver, door, and stage location for each load; close loads once shipped.
• Enter and update shipment data in external transportation systems, including ship-from address, ship date, time range, case count, pallet count, weight, cube, and shipment status.
• Record CHEP pallet transfers in myCHEP using BOLs and load sheets.
• Prepare driver packets (BOLs, load sheets, placards, customer-specific documents).
• Scan and file daily paperwork (BOLs, shipping paperwork, trailer inspection logs) and compliance forms.
• Maintain pre-printed placard stock; print additional placards using the correct customer-specific color paper.
• Perform start-of-shift printer checks to ensure all ZT600 printers are functional and stocked.
• Communicate with supervisors and warehouse staff regarding pending orders, loads, and issues.
• Be regular in attendance and comply with company attendance policy

Knowledge, Skills, and Abilities

• Strong attention to detail and accuracy in system data entry.
• Ability to manage multiple tasks and systems throughout the shift.
• Experience with warehouse management systems (Infor WMS preferred).
• Proficiency with Microsoft Office applications (Excel, Outlook, Word).
• Strong organizational and time management skills with the ability to prioritize under deadlines.
• Effective communication skills for coordinating with supervisors, clerks, and drivers.
• Problem-solving ability to identify and resolve allocation, load, or compliance issues.

Physical Requirements

• Ability to sit or stand at a workstation for extended periods.
• Frequent walking on the warehouse floor to check staging areas, printers, or placards.
• Occasional bending, reaching, and lifting of documents or materials (up to 50 lbs).
• Extended computer use, including data entry and system monitoring.
• Ability to work in a warehouse office environment with seasonal temperature changes.

Work Environment

• Office workspace located within an active warehouse setting.
• Regular use of computer, printers, and standard office equipment.
• Frequent interaction with supervisors, clerks, drivers, and warehouse associates.
• Exposure to noise, forklifts, and general warehouse activity.
• Fast-paced, deadline-driven environment with high accountability for shipment accuracy and timeliness.

Education and Experience

• High school diploma or equivalent required; associate degree preferred.
• 1–2 years of experience in warehouse, logistics, or supply chain required.
• Prior experience with shipping, clerical, or order processing functions in a warehouse strongly preferred.
• Familiarity with CHEP pallet programs and BOL/load sheet documentation preferred.

Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.