Member and Special Events Manager at Grandfather Golf and Country Club – LINVILLE, North Carolina

The Member Events Manager plays a crucial role in planning and executing member events at the Club. In this role, there is a great deal of member interaction, and it requires a high level of attention to detail in all aspects of catering events. This individual will maintain the club's social calendar of Banquets and Special Functions, as well as plan, coordinate, and stage these events. This role partners closely with other Food and Beverage departments to deliver high-quality events on time and on budget, in accordance with our club standards. There is also an opportunity to assist in all Member Dining Outlets in a supervisory capacity.

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• Oversees and maintains a standard of service and ethics consistent with what is expected at Grandfather Golf and Country Club.
• Greets members and guests, creating a warm and welcoming environment for all.
• Ensures that Club members and guests are satisfied with their experience during their visit to the Club.
• Responsible for owning and maintaining the Club's master event calendar and organizing digital event files.
• Works closely with the Executive Chef and other members of Food and Beverage management to determine menu prices, menus and other details for catered events.
• Conducts banquet inventory as needed.
• Responsible for developing contracts and overseeing all administrative and operational aspects of preparing and serving events.
• Monitors the cleanliness of the entire Clubhouse and Member Dining Outlets.
• Plans and documents banquets, luncheons, weddings, and other social events hosted by members or sponsored guests; obtains pertinent information for guest planning.
• Responsible for all event time duties & side work sheets.
• Responsible for all event updates being entered into Jonas Encore.
• Ensures banquet billing is submitted to Accounts Receivable weekly.
• Creates room diagrams, floor plans, side work, event order sheets, banquet item placement, and special function details.
• Responsible for all event updates being entered into OneNote.
• Participates in hiring the banquet team.
• Facilitates onboarding and training for the banquet team. Supervises and gives direction to all banquet staff.
• Hosts pre-function meetings to ensure a smooth service experience.
• In charge of weekly BEO Meetings with all Food and Beverage staff to discuss Special Functions.
• Completes other appropriate duties assigned by the Assistant General Manager and General Manager.
• Must be physically able to work any duty station when necessary.
• Must be able to stand and walk for up to four hours in length.
• Must be able to lift up to 50 pounds on a regular basis.
• Must be able to bend, kneel, reach above shoulder level regularly, push, and pull up to four hours.