Insurance and Intake Coordinator at FGC+ – Davao City, Davao del Sur
FGC+
Davao City, Davao del Sur, 8000, Philippines
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About This Position
About FGC+
#SparkSuccess at FGC+!
Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.
Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.
Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.
About the Job:A venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. We have locations in New Hampshire and Maine, with more on the way. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients—and our team—can feel truly supported, every step of the way.
What You'll Do:Handle all aspects of the infusion referral process; obtaining authorizations, providing financial quotes, benefit investigationLiaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patientsCommunicate referral process and status to patients in a customer-centric wayOpenly communicate with referring/prescribing providersOpenly communicate and escalate to internal business teams (clinicians, infusion guides, etcWhat You'll Bring: 2+ years of healthcare experience requiredGreat time management and prioritization skills, ability to juggle multiple referrals at onceExperience utilizing Electronic Health Records (EHR) systemsExperience using insurance portals (Availity, Medicare, CoverMyMeds, Optum, etc)Experience doing benefit verification and submitting authorizationsDetail oriented in documentationExcellent communication skills (written and verbal)Medical terminology experienceAbility to quickly grasp new apps and technologyWhat we have to offer: A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionallyA market competitive total compensation/rewards package including:Day 1 HMOCompetitive pay including incentives and generous allowancesPayment of all statutory government benefits25 days of annual paid leave some days are convertible to cash13th month payOnsite medical supportEmployee Engagement EventsEmployee Referral ProgramSkills, training for personal and professional developmentA million possibilities are waiting to be ignited. Click "Apply Now"!
The pay range for this role is:
21,150 - 24,000 PHP per month(Sands Office)
#SparkSuccess at FGC+!
Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.
Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.
Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.
About the Job:A venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. We have locations in New Hampshire and Maine, with more on the way. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients—and our team—can feel truly supported, every step of the way.
What You'll Do:Handle all aspects of the infusion referral process; obtaining authorizations, providing financial quotes, benefit investigationLiaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patientsCommunicate referral process and status to patients in a customer-centric wayOpenly communicate with referring/prescribing providersOpenly communicate and escalate to internal business teams (clinicians, infusion guides, etcWhat You'll Bring: 2+ years of healthcare experience requiredGreat time management and prioritization skills, ability to juggle multiple referrals at onceExperience utilizing Electronic Health Records (EHR) systemsExperience using insurance portals (Availity, Medicare, CoverMyMeds, Optum, etc)Experience doing benefit verification and submitting authorizationsDetail oriented in documentationExcellent communication skills (written and verbal)Medical terminology experienceAbility to quickly grasp new apps and technologyWhat we have to offer: A company culture based on our purpose to bring out the untapped potential, creativity, and success in people, partnerships, and brands.A culture built on the mission to develop high-functioning teams by providing an environment of constructive support and inspiration where people grow personally and professionallyA market competitive total compensation/rewards package including:Day 1 HMOCompetitive pay including incentives and generous allowancesPayment of all statutory government benefits25 days of annual paid leave some days are convertible to cash13th month payOnsite medical supportEmployee Engagement EventsEmployee Referral ProgramSkills, training for personal and professional developmentA million possibilities are waiting to be ignited. Click "Apply Now"!
The pay range for this role is:
21,150 - 24,000 PHP per month(Sands Office)
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Job Location
Davao City, Davao del Sur, 8000, Philippines