Inside Sales Representative at Engineered Printing Solutions

The Inside Sales Representative (ISR) is a high-energy, results-driven sales professional who plays a critical role in growing revenue and strengthening customer relationships. This role is ideal for someone who thrives on outbound sales activity, enjoys the challenge of prospecting and cold calling, and is motivated by uncovering and closing new opportunities.

As an ISR, you will drive aftermarket consumables sales—including ink, plates, pads, and parts—while nurturing existing accounts and developing new customer relationships. You’ll be on the front line of revenue generation, converting inbound leads from marketing campaigns and proactively building pipeline through consistent outbound efforts.

This position offers a competitive base salary plus performance-based variable compensation, rewarding initiative, persistence, and sales success.

Key Responsibilities

• Proactively prospect and cold call current and potential customers via phone, email, and Teams to uncovernew salesopportunities
• Drive recurring aftermarket consumables sales (ink, plates, pads, and parts); experience in consumables or repeat-purchase environments is a strong advantage
• Build, manage, and grow a robust pipeline through consistent outbound activity and follow-up
• Conduct regular sales conversations with existing customers toidentifyadditionalneeds and upsell opportunities
• Qualify leads and partner with outside sales representatives to support larger or more complex opportunities
• Respond quickly and professionally to inbound inquiries generated from marketing campaigns and the company website
• Collaborate closely with Customer Service to support quotes, orders, and customer needs
• Consistently close sales and meet or exceed monthly revenue goals
• Prepare and present pricing quotes, payment terms, and sales proposals
• Maintainaccurateand up-to-date records in Salesforce for pipeline visibility and reporting
• Submit weekly activity and sales reports detailing outreach volume, opportunities, and results
• Address customer questions and concerns, escalating technical issues to the Technical Service Group when appropriate
• Travel periodically for sales training and attend occasional trade shows to support lead generation and brand awareness
• Performadditionalsales-related duties as assigned by management

Accountabilities / Scope

• Interfaces with:Customers, prospects, internal teams, and occasional vendors
• Role type:Individual contributor reporting directly to the Director of Sales Operations and Marketing
• Decision-making:Authorized to make sales-related decisions within established guidelines
• Impact:Direct influence on revenue growth, customer retention, and overall business performance

Knowledge, Skills & Abilities

• Proven success in inside or outside sales, with a strong emphasis on outbound prospecting and cold calling
• High levelof persistence, resilience, and competitive drive to exceed sales goals
• Strong communication, negotiation, time management, and organizational skills
• Ability to understand customer workflows and present value-driven solutions
• Proficient in Microsoft Word, Excel, and PowerPoint
• Experience with CRM systems (Salesforce) and ERP systems (Sage) preferred
• Knowledge of industrial equipment, printing, marking systems, or related technologies is a plus

Education & Experience

• Bachelor’s degree in Business, Marketing, or a related field preferred
• 1–3 years of inside or outside sales experiencerequired
• Aftermarket consumables sales experience strongly preferred
• Familiarity with Pad Printing and Digital Ink-Jet printing technologies is a plus

This inside sales role offers a base salary of $48,000 - $60,000 with additional consideration given to candidates with exceptional experience, plus variable compensation tied to performance. Benefits include medical coverage with employer premium contributions, dental, vision, employer-paid life insurance, short- and long-term disability, accident insurance, EAP and 401(k).

Equal Employment Opportunity (EEO) Statement

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected characteristic under applicable law.