Accounts Receivable/Payroll Associate at Cushing Academy – Ashburnham, Massachusetts

Under the general direction of the Controller, monitors and contacts families regarding compliance with payment options and takes action to encourage timely payments. Resolves all billing and customer issues. Works with 3rd-party vendors that the Academy uses to facilitate the tuition management program. Responsible for all payroll activities and functions to ensure accurate and timely payroll processing. This includes, but is not limited to, administrative duties involving the maintenance of payroll systems, internal controls and records, and day-to-day payroll processing operations and related accounting entries, using a payroll processing company and accounting software.

Accounts Receivable/Student Billing

· Responsible for maintaining all student billing files, both electronic and traditional.

· Inputting charges from various sources.

· Inputting payments from various sources, including preparing deposits when necessary.

· Prepare and send all statements on established schedules.

· Liaison with various 3rd party vendors that the Academy utilizes to facilitate the tuition management program, i.e., Tuition Management, Credit Card Processors, Student POS Systems (Odin), and FlyWire.

· Monitors and contacts families regarding compliance with selected payment options on a minimum monthly basis and/or more frequently for delinquent accounts.

· Contact families when delinquent on payment plans.

· Consult with the CFOO regarding any problem payment issues and implement recommendations.

· Manages Tuition Insurance program, calculating credits, with approval of CFOO, and completes student insurance registration form, etc.

· Initiate all tuition refunds with the approval of the Controller and/or CFOO.

· Coordinate accounts in collection with the respective collection agency/law firm.

· Manages and supports families on the Academy’s internal debit card system.

· Cross-trained on other Business Office Systems to assist when necessary.

· Other duties as assigned

Payroll

• Coordinates the day-to-day functions of the payroll and benefits functions, assuring that timely and accurate payroll policies and procedures are followed according to business office procedures.
• Preparation of Payroll Journal entry.
• Serves as a source of information to faculty, staff, and external contacts on established payroll policies and procedures.
• Supervises payroll for all W-2 employees and makes all associated entries and adjustments.
• Keeps informed of changes that impact the payroll operation.
• Maintains employee benefits, including group medical/dental/vision insurance, retirement plan, etc., and manages time and attendance records in the payroll system.
• Processes all court-ordered or tax-levied wage garnishments and ensures their timely payment.
• Assists the Controller in carrying out the goals and objectives of the Business Office.
• Performs other duties as required to ensure the smooth operation of the payroll and benefits process.
• Preparation of Payroll Journal entry.
• Provides backup administrative support to the Human Resources department, i.e., background checks, onboarding, workers’ compensation, etc.

• Two-year degree in accounting or business from an accredited college.
• 3 – 5 years of experience in collections, payroll, and general business operations. Experience may be substituted in lieu of education.
• A high degree of computer literacy and strong Excel skills.
• Experience with payroll software, i.e., ADP, Paylocity, Paycor, etc.
• Experience with benefits invoice reconciliation.
• Excellent administrative and organizational skills.
• Strong oral and written communication skills and good interpersonal skills.
• Occasionally lifts up to 20 pounds.
• Generally, works in standard office conditions and climate.
• Works in a moderately stressful environment, dealing with a wide variety of challenges and deadlines, and a varied and diverse array of contacts.
• May work at a desk and computer for extended periods of time.