Remote Customer Experience Specialist – Travel Services at JAK Travel Agency – Atlanta, Georgia

We are looking for motivated and enthusiastic individuals who enjoy helping others and have a passion for travel. As a Remote Customer Experience Specialist – Travel Services, you will assist clients with travel-related questions, support their travel planning process, and ensure a smooth experience from start to finish.

This is a fully remote opportunity, allowing you to work from home while helping clients explore destinations and organize travel experiences.

• Assist clients with travel-related questions and planning support

• Communicate with clients to understand their travel interests and preferences

• Research destinations, accommodations, and activities to support travel plans

• Provide helpful travel information and recommendations

• Maintain accurate records of client travel details and requests

• Stay informed on travel trends, destinations, and supplier updates

• Deliver professional and responsive customer service

• Strong communication and customer service skills

• Comfortable working independently in a remote environment

• Excellent organizational and time-management skills

• Basic computer and internet navigation skills

• Interest in travel and helping others plan experiences

• Willingness to learn travel systems and industry tools

• Fully remote opportunity

• Flexible scheduling options

• Training and resources provided

• Supportive team environment

• Travel perks and access to travel-related discounts through industry partners