VP RETAIL LENDING SALES MANAGER at Walden Savings Bank – Montgomery, New York

Join Our Team as a Vice President, Retail Lending Sales Manager – Drive Growth, Inspire Teams, and Make a Local Impact!

We are seeking an experienced and dynamic Vice President, Retail Lending Sales Manager to lead our residential mortgage origination and processing operations teams. This role provides strategic direction and hands-on leadership to drive loan production, enhance the customer experience, and ensure strong credit quality and regulatory compliance across all retail lending activities while directly reporting to the Executive VP & Chief Operating Officer.

This is an opportunity for a proven mortgage sales leader who thrives in a relationship-driven organization and is passionate about growing teams, markets, and customer relationships.

Summary of Duties and Responsibilities

Sales & Business Development: Develop and implement strategic sales plans to expand the bank’s residential mortgage and consumer lending footprint. Partner with branch leadership, marketing, and community organizations to drive new business opportunities. Manage the mortgage pipeline, ensuring timely and accurate processing from application through closing. Monitor market trends, competitor activity, and pricing to maintain a competitive edge.

Leadership & Team Development: Lead, coach, and motivate a team of Mortgage Loan Originators (MLOs) and mortgage processing staff to achieve individual and team production goals. Establish clear performance expectations, conduct regular sales meetings, and provide ongoing training and mentorship. Foster a culture of accountability, collaboration, and exceptional customer service.

Strategic & Financial Management: Contribute to annual budget, production targets, and profitability goals for the retail lending division. Provide regular reporting and performance analysis to senior management. Evaluate technology, process, and vendor opportunities to improve operational effectiveness.

Qualifications Summary

Experience: Minimum of 10 years of experience in mortgage lending, with 5+ years in a leadership or sales management role. Previous management experience with demonstrated success leading a team of MLOs and processors in a community or mutual bank environment. In-depth knowledge of mortgage products, underwriting standards, secondary market guidelines, and compliance regulations. Proven track record of achieving production goals while maintaining strong credit quality and compliance. Excellent leadership, communication, and relationship management skills.

Education & Credentials: Bachelor’s degree in business, Finance, or a related field. NMLS registration required. Valid driver’s license.

Why join Walden Savings Bank?

At our core, we believe in investing in our people. When you join our team, you're not just starting a job — you're building a career with a community-focused organization that’s committed to your growth, well-being, and success.

We offer competitive benefits and a workplace culture that supports both professional development and personal fulfillment, including:

• Comprehensive Medical, Dental, Vision, and supplemental health options
• Benefits available for both Full-Time and Part-Time employees
• 401(k) with employer match to support your future
• Tuition assistance for up to $5,250 annually to help you grow your skills
• Paid time off, holidays, and flexible schedules (based on position)
• Performance-based pay increases and employee recognition programs
• Free checking account, loan discounts, and other financial perks
• Dress Down Fridays and a fun, inclusive work environment
• Opportunities to give back through our Community Service Program
• Ongoing mentorship, cross-training, and career advancement support
• Long-term disability, life insurance, and more for your peace of mind

If you're looking for a rewarding role in a place where you're valued, supported, and empowered to make a difference — we’d love to have you on our team.

As an Equal Opportunity / Affirmative Action Employer, Walden Savings Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about or disclosed their own pay or the pay of another employee or applicant.

Click here to view our organizational commitment to Equal Opportunity and Affirmative Action Employment.

Click the following links to view the Equal Employment Opportunity Commission's "EEO is the Law" posters and supplemental materials:

EEO is the Law Poster

EEO is the Law, Supplement 1

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Walden Savings Bank’s Human Resources Department has been appointed as the official department for processing requests for reasonable accommodation from applicants and employees with disabilities.Click here to view information for requesting an accommodation.