Coordinator of Youth and Family Prevention and Community Outreach at Mental Health Association of Rochester/Monroe County – Rochester, New York

JOB DESCRIPTION

Job Title:

Coordinator of Youth and Family Prevention and Community Outreach

FLSA

Classification:

Hourly

Department:

Youth and Family Services

Reports To:

Program Director of Youth and Family Services

Job Summary:

This position is responsible for working with the Program Director of Youth and Family Services, Coordinator of Adult Community Outreach and Education, Director of Development and Communications and VP of Programs and Quality to promote awareness about mental health and the youth and family programs and services of MHA Rochester. This position will provide community-based prevention education, groups and engagement with community. This position is responsible for building connections internally and externally on behalf of the agency.

Essential Job Duties and Responsibilities: (Additional duties may be assigned)

Prevention Education and Workshops

• Provides evidence-based prevention workshops, groups and presentations related to children, youth and family-based mental health support. Topics may include suicide prevention, individual and family coping skills, empowerment and self-advocacy, benefits of peer support, managing emotional crisis, promoting mental wellbeing and utilizing community resources (including alternative crisis programs).
• Works with community partner agencies to promote events using flyers, advertisements, and digital marketing outreach.
• Maintains a shared outreach calendar and contributes to internal reporting on engagement metrics and impact (i.e. types of outreach conducted, individuals impacted, etc.).

Community Outreach and Engagement

• Provides outreach in the community to increase awareness about mental health, programs/services of the agency and other community resources.
• Serves as a point of contact for the community to connect families to health, education, human service and disability information.
• Cultivates and maintains relationships with local organizations, schools, and businesses to increase visibility and access to MHA’s programs and services and extend MHA’s reach and impact.
• Collaborates with the Communications team to ensure that outreach messaging is inclusive, consistent, and aligned with MHA’s voice and values. Adheres to the agency logo and branding guidelines.
• Coordinates the supply of MHA and other educational materials to distribute at community events.
• Serves as MHA Rochester’s lead representative for responding to and coordinating requests for youth and family tabling events, health fairs, and community outreach opportunities throughout Monroe County.
• Assists the Director of Development and Communications with promoting community awareness to the public and serves as a resource for media requests.
• Identifies and pursues new outreach opportunities aligned with MHA’s mission and strategic priorities.

Other

• Attend meetings as assigned.
• Schedules for meetings and appointments (both in person and virtually) as needed. Ensure all attendees have communication regarding meeting location, etc.
• Assists with the submission of grant/foundation applications as appropriate.
• Supports fundraising events in coordination with the Development team by assisting with outreach, event promotion, and on-the-ground execution.

Supervisory Responsibilities:

None

Education and Experience:

• Bachelor’s Degree or equivalent experience.
• 2-5 years of experience working in children/youth/family prevention and/or mental health.
• Personal relevant experience preferred.
• YPA or FPA credential preferred.

Equipment, Machines and Software Used:

• Ability to operate various office equipment including computer, printer, telephone, fax machine, photocopier, scanner, and calculator.
• Computer Software: Microsoft Office to include Word, PowerPoint, Outlook, and Excel. Experience with Donor Development, GrantHub, and Grant Watch software preferred.
• NYS motor vehicle license, safe driving record and availability of personal vehicle for work is required.

Knowledge, Skills, and Abilities:

• Excellent communication skills including verbal and written communication.
• Excellent interpersonal, negation and conflict resolution skills. Ability to work well with others.
• Ability to communicate effectively and respond to questions from groups.
• Skill in planning and scheduling to establish deadlines and ensure the timely completion of several independent tasks and short-term projects.
• Strong organizational skills including the ability to manage multiple projects simultaneously.
• Ability to analyze and solve complex problems.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to gather data, compile information, and prepare reports.
• Individuals must demonstrate sensitivity, respect, and competency with diverse cultural backgrounds, social identities and practices of community members and be willing to participate in anti-racism focused diversity training to increase skills in this area.
• Personal lived experience with mental health is preferred.

Physical and Mental Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to exert up to 15 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Must be able to access and navigate each department at the organization’s facilities.
• Finger dexterity required to operate telephone and computer keyboard.
• Hearing at a level to enable one to hear normal conversation.
• Visual requirements of having the ability to read documents, the computer screen, etc.

Environmental Conditions:

• Work is performed onsite or within the Monroe County community.
• When work is performed in a typical office environment, there is no substantial exposure to adverse environmental conditions. When work is performed in the community, there may be minimal exposure to adverse environmental conditions.

Work Hours:

• The standard work week is 35 hours, Monday-Friday 9:00am-5:00pm. Flexibility with occasional weekend and evening hours will be required.

Compensation:

• Compensation will be in the range of $25-28/hr.

Disclaimer:

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.