Risk Management Coordinator at Tampa Housing Authority – Tampa, Florida

Job Description Tampa Housing Authority

Risk Management Coordinator

Department: Human Resources, Professional Development & Compliance

Reports To: Director Human Resources FLSA: E

Summary

The Risk Management Coordinator, under the general administrative direction of the Assistant Director of Human Resources, is responsible for managing the Agency’s insurance and evaluating and managing risks. This is a highly analytical role that requires knowledge of property and casualty insurance. Must maintain communication with insureds and insurers and ensure compliance with policies and contractual obligations. Must monitor and estimate the effectiveness of existing coverages and make recommendations for changes.

Provides highly responsible, complex administrative reporting and support to the Agency. Must be able to process and manage data for statistical analysis and reporting.

Will be responsible for gathering information and managing disaster recovery processes.

Supports the Human Resources department in delivering strategic plans that align with the Agency's overall direction.

Essential Job Functions

A. Will procure and maintain continuous insurance coverage of all THA assets.

1. Keep insurance current by completing applications for insurance renewals.

2. Review contracts and insurance policies to ensure agency compliance.

3. Timely review and submittal of premium payments

4. Maintain and keep updated agency insurance data and provide statistical reports

5. Respond to partners and department needs for EOI’s, COI’s, policies, Declaration Pages, and proofs of insurance.

6. Ensure timely claim submittals and follow-up

B. Will establish and coordinate agency-wide risk management.

1. Investigate, follow-up and report on all accidents and incidents involving employees, visitors, contractors, and residents on agency properties and/or automobiles

2. Ensure timely investigations, recording and reporting, and follow-up of all accidents and incidents

3. Develop and assist in safety awareness and promotion campaigns

4. Coordinate and assist in the presentation of safety training and education programs for employees

5. Ensure timely submittal and completeness of Accident/Incident Reports

6. Manage the Risk Management Committee and conduct meetings

C. Will manage the agency's disaster and recovery efforts

1. Schedule adjusters in the recovery efforts

2. Work on properties with insurers/adjusters in the recording and documenting of damages

3. Document disaster areas and collect information (invoices, videos, pictures) for agency records, FEMA, and FDEM reporting

4. Work with local, State and Federal agencies on financial recovery

D. Will follow up with Hearings, legal actions, Workers Compensation, EEOC, unemployment, etc.

1. Ensure the agency’s EEOC compliance and assist in the preparation of EEOC responses

2. Assist in the coordination and scheduling of staff members needed for investigations and depositions.

3. Manage Workers’ Compensation caseload, including coordination among the employee, medical provider, insurance carrier, and the employee’s supervisor, and maintain the associated database.

4. Coordinate with staff and respond to agency unemployment hearings and appeals.

5. Maintain and update policies and procedures related to safety practices, EEOC, Workers’ Compensation, and Drug Testing.

6. Under the direction of the Asst. HR Director, audit the HR files to ensure compliance with State and Federal guidelines.

7. Completes agency EEO-1; EEO-4 and other agency reports as assigned

8. Manage and upkeep the Agency’s Personnel Policies & Procedures

Knowledge, Skills, and Abilities

1. Knowledge of the principles and practices of insurance management and risk management administration

2. Knowledge of insurance principles and data analysis

3. Proficient in Excel, PowerPoint, and various software to complete reports with charts and graphs.

4. Knowledge of federal, state, and local laws and regulations related to human resources, including EEO, labor relations, FLSA, COBRA, Workman’s Compensation, ADA, ADAA, and FMLA

Minimum Qualifications

• Requires a bachelor's degree with an emphasis in Business Administration, Finance, Accounting, Economics, Statistics, or a similar major

• Enterprise Risk Management (ERM) or Associate in Risk Management (ARM) certification preferred

• Requires three (3) years of progressively responsible experience in data management, statistical analysis, insurance management, preferably in the public sector, accounting, or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.

• Expert-level skills in Excel

Other: Valid Florida Driver’s License

Insurable under the agency’s insurance policy