Director Retail Health and Wellness Services at Texas Health Resources – Arlington, Texas

Director Retail Health and Wellness Services

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We're looking for qualified candidates like you to join our Texas Health family.

• Work location: Hybrid (some remote from home and onsite at THR Corp in Arlington, TX)
• Core work hours: Monday - Friday; 8:00a-5:00p

Summary

The Director of Retail Health and Wellness Services will provide strategic leadership and oversight for Texas Health's retail health and wellness portfolio, specifically Physical Therapy clinics, Fitness Centers, and Executive Direct Clinics (which includes Executive Health and Concierge Medicine). Each of these service lines is operated in partnership with external or internal operating partners (PT Solutions, FXWell, and THPG respectively).

The Director will serve as the primary relationship director for these partners, working collaboratively with both executive and operational leadership teams of each partner, as well as subject matter experts and functional team leads within Texas Health. The director will ensure alignment with Texas Health's strategic intent and objectives, implement ongoing programs to measure and assess achievement of goals, and hold partners accountable for delivering consumer experience, quality, and financial outcomes.

Job Duties

Strategic Oversight & Growth:
Oversee and execute strategic partner market opportunities, growth strategies, and initiatives to maximize total value (financial, brand, consumer, cost of care) to Texas Health.
Coordinate with operating partners (PT Solutions, FXWell, THPG) to develop and align performance with system strategic goals and priorities.
In collaboration with VP, Ambulatory, Retail Health and Wellness, create innovative initiatives such as packaging various ambulatory assets with other system services lines and resources into cohesive, bundled employer offerings.
Drive coordination with key strategic and business development leaders to ensure service line growth is aligned with other key system growth strategies.

Partner Relationship Management:
Serve as the primary point of contact for strategic partners, managing relationships to identify and resolve issues.
Oversee and be the key contact for executing multiple administrative tasks to support service line operations such as: ordering supplies, replacing equipment, approving invoices, submitting purchase orders, and other administrative tasks as needed.
Ensure appropriate functional alignment between Texas Health corporate functions (finance, compliance, legal, quality, marketing), THPG, ambulatory service lines, and hospital channels.
Direct and conduct regularly scheduled operational, financial, and strategic business reviews with key partners.
Ensure inclusion of functional leaders from THR key leaders in reviews as appropriate.

Financial Stewardship:
Participate in budgeting, forecasting, and financial performance reviews for PT, Fitness, and Executive Direct clinics.
Ensure accountability for partner performance against financial targets; recommend adjustments to improve profitability and sustainability.
Partner directly with VP to evaluate capital investment needs and ensure disciplined resource allocation.

Culture & Leadership:
Model Texas Health's mission, vision, values, and promise behaviors.
Model leadership standards with a focus on collaboration, accountability, and innovation.
Partner with the Vice President to foster a resilient, empowered team culture across retail health and wellness services.

Education
Bachelor's Degree Business, Healthcare Administration, or related field required
Master's Degree Healthcare Administration, Business Administration, or related field preferred

Experience
5 years Leadership experience managing operations and budgets in healthcare, retail health, or wellness industries required

** Strongly prefer candidates with experience managing these types of relationships (PT, fitness, executive health) along with strong strategic growth knowledge.

Skills
Demonstrated success in managing external partnerships and complex stakeholder relationships.
Demonstrated ability to build and execute integrated strategic plans across Texas Health's service area.
Demonstrated leadership and managerial skills (both people and projects).
Proven ability to effectively interface, influence, and build alignment with individuals and multi-disciplinary teams across all levels of management.
Strong financial acumen with experience in budgeting, forecasting, and performance management.
Strong critical reasoning, analytical, and qualitative skills.
Strong leadership presence and ability to operate independently with minimal supervision.
Excellent communication, relationship-building, and presentation skills; ability to convey complex strategies clearly to diverse audiences.
Strategic thinker with a track record of driving growth, innovation, and operational excellence.

Why Texas Health?

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve".

As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Learn more about our culture, benefits, and recent awards.

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Primary Location: Arlington
Job: Leadership
Organization: Texas Health Urgent Care 612 E Lamar TX 76011
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Schedule: Full-time