Home Solutions Administrator at Frontline Homeowners Insurance – Lake Mary, Florida
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About This Position
At Frontline Insurance, we are on a mission to Make Things Better, and our Home Solutions Administrator plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Home Solutions Administrator, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Home Solutions Administrator enjoys robust benefits:
- Hybrid work schedule!
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous match.
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Home Solutions Administrator:
- Reviews repair documents uploaded to verify repairs are complete
- Certifies policy if all repairs are approved
- Certified - Removes pending non-renewal and non-renewal flag
- Certified – Notifies Underwriting to remove other pending action
- Certified – Completes Underwriting follow-up activities for repairs
- Creates an activity for the Agency
- Creates clear email for policyholder when more information is required
- Notifies Advocate if a follow-up call is needed
- Submits reimbursement requests to Accounting SharePoint spreadsheet
- Verifies status of check and requests reissue when inaccurate or missing information
- Handles a variety of assigned tasks, quickly and accurately
What we are looking for as a Home Solutions Administrator:
High School diploma or general education degree (GED); additionally, any undergraduate education desirable, minimum one-year experience and/or training in P&C Insurance; or equivalent combination of education and experience is desirable.
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Job Location
Job Location
This job is located in the Lake Mary, Florida, 32746, United States region.