Office Coordinator-Reception at City of Chesapeake Human Resources – Chesapeake, Virginia
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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About This Position
Working Title of Vacant PositionOffice Coordinator-Reception
Job Type: Full Time
Posting Type: Public
Number of Vacancies: 1
Department: CHES INT BEHAV HEALTHC
Division: CIBH MENTAL HLTH SVC
Requisition Number: 2026147
Number of hours worked per week: 40
Work Schedule: Monday -Friday 8am-5pm with a one hour lunch break. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA
Position Driving Requirement: N - Never
Pay Basis: Semi-Monthly
Advertised Salary:
Job Description:
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications:
Preferred Qualifications:
Job Open Date: 03/30/2026
Job Close Date: 04/06/2026
Open Until Filled: No
Special Instructions to Applicants:
Job Type: Full Time
Posting Type: Public
Number of Vacancies: 1
Department: CHES INT BEHAV HEALTHC
Division: CIBH MENTAL HLTH SVC
Requisition Number: 2026147
Number of hours worked per week: 40
Work Schedule: Monday -Friday 8am-5pm with a one hour lunch break. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA
Position Driving Requirement: N - Never
Pay Basis: Semi-Monthly
Advertised Salary:
$40,531-$60,290 Actual starting salary depends on education and experience.
Job Description:
At Chesapeake Integrated Behavioral Healthcare, we are committed to providing high-quality healthcare in a compassionate and patient-centered environment that reflects the City of Chesapeake’s CARE Standards: Courteousness, Attentiveness, Responsiveness, Empowerment, and Stewardship. The Office Coordinator will oversee the daily operations of the front desk of a behavioral health organization and is responsible for maintaining a calm and inviting atmosphere. The ideal candidate is detail oriented and organized, has excellent written and verbal communication skills, works well with others, and is adaptable and able to remain calm during periods of high stress.
- Oversee the operations of the front desk/reception area. Ensure that the front desk area is organized, stocked with necessary materials, and kept clean. Assist with office supplies management as needed.
- Develop efficient processes for check-in/check-out duties and collecting and reconciling co payments
- Supervise four full-time receptionists, assign and evaluate work, provide training, ensure adherence to policy and procedure
- Manage schedules for a team of physicians, nurse practitioners, and licensed clinicians
- Establish workflows that ensure all clients, visitors, and staff are greeted in a professional manner
- Monitor the quality of services provided as well as customer satisfaction. Suggest modifications to practices when deficiencies or inefficiencies are identified.
- Collect data and develop reports as requested
- Serve as back-up supervisor to other areas as needed
- Performs other related duties as assigned.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to an associate’s degree in word processing, secretarial skills, or a closely related field.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience in administrative support.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and driving record in compliance with City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience in administrative support.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and driving record in compliance with City Driving Standards.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Preferred Qualifications:
2 years of supervisory experience strongly preferred.
Prior experience working in a medical front office
Prior experience working in a medical front office
Job Open Date: 03/30/2026
Job Close Date: 04/06/2026
Open Until Filled: No
Special Instructions to Applicants:
This position is located at 224 Great Bridge Blvd Chesapeake, VA.
Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.
Please specify whether employment was Part Time or Full Time for each job listed on your application and resume.
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Job Location
Chesapeake, Virginia, 23322, United States
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