Practice Manager at Foot Care Center LLC – Billings, Montana

The Foot Care Center is a patient-focused podiatry practice dedicated to delivering high-quality foot and ankle care in a welcoming, professional environment. Our team works collaboratively to ensure patients receive excellent clinical care paired with an outstanding experience from check-in to follow-up with three locations in Montana and Wyoming.

We are seeking a Practice Manager to oversee the day-to-day operations of our medical offices in Montana and Wyoming. This role serves as the front-line leader of the practice and is responsible for administrative excellence, staff leadership, patient experience, and operational efficiency. The ideal candidate is organized, confident, detail-oriented, and thrives in a fast-paced healthcare environment.

Duties and Responsibilities

· Manage all aspects of daily medical office operations

· Recruit, interview, hire, train, and evaluate front and back office staff

· Create and manage staff and provider schedules; coordinate coverage for absences

· Review and approve employee timecards and manage staffing levels

· Serve as the primary liaison between physicians, staff, and corporate partners

· Ensure exceptional patient experience and lead patient satisfaction efforts

· Oversee front office processes including patient registration, check-in, insurance verification, and copay collection

· Identify workflow inefficiencies and implement process improvements

· Order medical and office supplies; maintain inventory and vendor records· Ensure compliance with state and federal regulations in partnership with the compliance team

· Assist with physician license renewals (medical, DEA, radiology, business licenses, etc.)

· Support practice growth initiatives, local outreach, and operational improvements

· Perform OIG checks, safety inspections, and other compliance-related tasks

· Perform other duties as assigned

Job Requirements

· Strong leadership and team management skills

· Excellent interpersonal, communication, and conflict-resolution abilities

· Ability to make sound decisions in complex, fast-paced situations

· Strong organizational skills and attention to detail

· Ability to manage multiple priorities and meet deadlines

· Proficiency with Microsoft Office (Word, Excel, Outlook)

· Knowledge of medical office operations, scheduling, and patient workflows

· Experience working with EMR systems (ModMed experience is a plus)

Education and Experience

· High School Diploma or equivalent required; Bachelor’s degree preferred

· Prior supervisory or management experience required

· Minimum of 2–5 years of administrative experience in a medical office preferred

· Experience in healthcare operations including scheduling, insurance verification, billing, or patient financial services preferred

Benefits of Working with The Foot Care Center

· Medical, Dental, and Vision Insurance

· Health Savings Account (HSA) with employer contribution

· Flexible Spending Accounts (FSA)

· Generous Paid Time Off (PTO) Program

· 401(k) with company match

· Employee Assistance Program

· Life and AD&D Insurance

· Short-Term and Long-Term Disability