Help Desk Technician - Whittier Health Network at Whittier Health Network – Haverhill, Massachusetts

Whittier Health Network
Help Desk Technician
Full Time, Monday-Friday days
On-call rotation every 4th week
$23-$25/hr

We are looking for a Help Desk Technician to serve our network. You will be located within our Rehabilitation Hospital in Haverhill Mass, but requires regular travel to our hospital located in Westborough Mass.

What you will do for us:

• Provide end user support to all applications on Whittier Health Network supported software list.
• Assist end users in obtaining technical support from vendors
• Make necessary PC repairs
• Perform scheduled PC maintenance
• Maintain, repair and install PC network lines and jacks
• Travel to other hospital located in Westborough Mass or corporate office located in Haverhill Mass
• Provide on-call duties every 4th week

What you will bring to us:

• Degree in computer science, technical degree in PC repair or equivalent in experience
• Comprehensive knowledge of Microsoft Windows, Office Standard Packages, Chrome OS and IOS
• Comprehensive PC repair skills
• Working knowledge of Microsoft Office Professional
• Familiarity with networking protocols and wide area connectivity concepts
• Valid drivers license and car required

Benefits offered:

• 401 K
• Paid Vacation, Holiday and Sick
• Medical, Dental and Vision
• Life and Supplemental Life
• Short and Long Term Disability
• Hospital, Accident and Hospital policies
• Flexible Spending Accounts
• Health Savings Account