Administration Support Coordinator at Sun City Lincoln Hills Community Association – Lincoln, California

Sun City Lincoln Hills Community Association is seeking a highly organized and detail-oriented Administrative Coordinator to provide confidential administrative support to the Executive Manager and assist the Board of Directors, standing committees, community standards, and membership services. This role includes coordinating committee meetings, preparing agendas and minutes, posting notices, and supporting communication between staff and committee members. The position also provides administrative support for community standards by assisting with resident correspondence, maintaining accurate records, and ensuring timely follow-up of cases. Additionally, the coordinator will support membership services and events, including new resident orientations and monthly publications, while managing office administration tasks such as ordering supplies, processing invoices, responding to resident inquiries, and handling general clerical duties. The ideal candidate is a strong communicator, highly organized, able to manage multiple priorities, and committed to delivering excellent service in a collaborative, community-focused environment.

(Resume and cover letter must reflect required qualifications and pre-qualification questions to be considered.)

Required Qualifications
Education and Certifications
• High school diploma or equivalent required.
• 3–5 years of progressively responsible administrative support experience, preferably in a community association, municipal, or nonprofit setting.

Preferred Qualifications
• Coursework or certification in business administration, communications, or related field preferred.
• Notary Public certification or willingness to obtain is a plus.
• Familiarity with Robert’s Rules of Order and the Davis-Stirling Act preferred.

Knowledge, Skills, and Abilities
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat. Comfortable working with digital tools and community management databases or software. Strong written and verbal communication skills (English), with excellent grammar and proofreading ability. Demonstrated customer service focus and ability to respond calmly and tactfully in a resident-facing environment. Detail-oriented with strong organizational and time management skills. Ability to manage multiple priorities with accuracy under tight deadlines.

Physical Requirements
Involves sitting, standing, and/or movement throughout the office. Must be able to operate computers, printers, telephones, and other standard office equipment.
Regular activities include bending, lifting (up to 25 lbs.), grasping, pushing, pulling, and reaching. Must be able to communicate clearly and effectively in English, both verbally and in writing. Must be able to work extended hours, including weekends and holidays, as needed. Must be able to visually read documents and communicate via telephone.

Work Environment
Must be able to work constructively and cheerfully in high-stress or adversarial situations. Must be able to manage multiple priorities with frequent interruptions, changes, and delays. Work takes place both in an office environment and, occasionally, outdoors in varying weather conditions.

Benefits
• Medical Insurance:
o Providers:
Kaiser HMO 0-40
Kaiser HMO 1000-30
Aetna HMO AVN 0-100-30
Aetna NTL MCP 2000-80
- Coverage Levels: Employee, Employee + Children, Employee + Spouse or Family
- Employer Contribution: Varies by plan; between 75-96%

• Dental Insurance:
o Provider:
MetLife Dental High PPO
MetLife Dental Low PPO
-Coverage Levels: Employee, Employee + Children, Employee + Spouse or Family
-Employer Contribution: Varies by plan; between 58-80%

• Vision Insurance:
o Provider:
Aetna Vision Core
Aetna Vision Plus
*Employer Contribution: 100%

• Employee Assistance Program (EAP):
-Counseling, mental health support, financial advising, and more
-Provider: NexGen EAP through Paychex

• Retirement Plan (401k):
-Eligibility: Can contribute after 30 days; matching starts after 1 year
-Employer Match: up to 4%

• Flexible Spending Account
• Long Term Disability

• Life Insurance:
-Coverage Amount: Annual salary
-Additional Voluntary Coverage: Available

• Optional coverages also available for additional short-term disability (on top of SDI), accident, hospitalization, illness and legal assistance

• Benefit Eligibility Start Date: 1st of the month after 30 days
• Vacation: Accrual: .0385 per hour (equivalent of 10 days per year)
-Eligibility: accrues from day 1, can be used at 90 days

• Paid Holidays: 9 paid company holidays per year, plus a floating holiday
• Sick Leave: Allotment: 40 hours per year

Equal Employment Opportunity Statement
Sun City Lincoln Hills Community Association is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. 

Reasonable Accommodation Statement
Sun City Lincoln Hills Community Association is committed to complying with applicable federal, state, and local laws governing reasonable accommodations of individuals, including, but not limited to, the Americans with Disabilities Act (ADA). To that end, we will endeavor to make reasonable accommodation for applicants and employees who have requested accommodation or for whom Sun City Lincoln Hills Community Association has notice may require such accommodation, without regard to any protected classifications, related to an individual's:  
• Disability, meaning any physical, medical, mental, or psychological
impairment, or a history or record of such impairment;  
• Sincerely held religious beliefs and practices;  
• Needs as a victim of domestic violence, sex offenses, or stalking.  
• Needs related to pregnancy, childbirth, or related medical conditions;
and/or  
• Any other reason required by applicable law unless the accommodation
would impose an undue hardship on the operation of our business.

Background Check / Work Authorization
Employment may be contingent upon successful completion of a background check and work authorization verification.