Automobile/Machine Repair Technician at Warehouse Direct Inc – Des Plaines, Illinois
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About This Position
Automobile / Machine Repair Technician
Warehouse Direct is currently seeking a reliable, detail-oriented, and mechanically skilled Automobile / Machine Repair Technician to join our team. This position is responsible for the installation, servicing, and maintenance of automobiles, customer-owned machines, and rental equipment.
The Technician will respond to service requests, support new installations, perform preventative maintenance, and ensure equipment is operating safely and efficiently. The ideal candidate enjoys hands-on work, troubleshooting equipment, and providing excellent service to customers.
Pay: $21–$25 per hour based on experience
ESSENTIAL FUNCTIONS
Primary job responsibilities may include but are not limited to:
- Install and service equipment for both new and existing customer accounts.
- Perform routine maintenance and repairs on automobiles, machines, and rental equipment.
- Respond promptly and professionally to emergency service requests.
- Accurately log equipment serviced, parts used, and time spent on-site each day.
- Maintain consistent communication with Customer Service and Dispatch regarding delays, service updates, or potential issues.
- Communicate with Dispatch regarding purchase orders for required parts and equipment.
- Maintain, receive, organize, clean, and refurbish equipment and parts in both the service area and service vehicle.
- Keep an accurate inventory of supplies, machines, and parts, including items stored in the service vehicle.
- Perform additional duties and responsibilities as assigned by management.
QUALIFICATIONS
Experience:
1–3 years of experience in equipment repair, mechanical service, or a related field preferred.
Education:
High School Diploma or equivalent; prior mechanical or technical experience is a plus.
Licensing:
Must be able to pull a trailer.
Pre-Employment Requirements:
Must successfully pass a background screening, motor vehicle check, and pre-employment drug screening.
SKILLS
- Strong logic and reasoning skills to evaluate repair options and solve technical problems.
- Mathematical ability to perform basic calculations related to equipment repair and service.
- Strong communication and teamwork skills with a commitment to professional interactions.
- Ability to work independently with minimal supervision while managing time effectively.
- Strong organizational and planning skills to manage multiple tasks and service requests.
- Analytical and research skills to review information and make sound decisions.
KNOWLEDGE REQUIREMENTS
- Clerical and organizational skills
- Proficiency in the English language
- Customer service and personal service principles
- Effective communication practices
- Team collaboration
- Technical knowledge related to machinery and equipment repair
Who We Are
Warehouse Direct isn't just a supplier; we are the Midwest’s leading provider for Integrated Workplace Productivity. Since 1979, we’ve grown into a $100M+ industry leader by treating businesses like partners. We provide over 100,000 products to help businesses run smoothly.
Benefits
Physical Requirements
The physical demands listed below are representative of those required to successfully perform the essential functions of this role.
While performing the duties of this job, the employee will regularly communicate with customers to respond to service needs and provide solutions. The position frequently requires standing, kneeling, bending, or working at floor level for extended periods of time while servicing equipment.
Technicians must be able to lift, carry, and move heavy objects as necessary to complete installations and repairs. The role also requires the use of mobile technology and company systems to search for and access detailed service information, complete reports, and maintain communication between the technician and the home office.
If you are a motivated technician who enjoys solving problems and working in the field, we encourage you to apply and grow with our team.
Warehouse Direct is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service.