Senior Director Data and Analytics - Remote at Paradigm – Tampa, Florida

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to Paradigm.

We are seeking a full-time, remote Senior Director Data and Analytics. The Senior Director Data and Analytics oversees the development and ongoing maturation of Paradigm’s enterprise business intelligence and analytics infrastructure and assets. The ideal candidate has significant experience in leveraging (1) the Microsoft BI stack of ETL, data warehousing, OLAP, and visualization technologies, (2) CI/CD and project management methodologies, and (3) inter-departmental collaboration to deliver business value at scale. Experience with healthcare business concepts is a plus.

RESPONSIBILITIES:

• Set and execute the BI strategy and roadmap, ensuring alignment with enterprise goals, healthcare regulatory requirements, and evolving business needs across clinical, financial, and operational domains.
• Oversee the end‑to‑end lifecycle of BI assets (ETL pipelines, data warehouses, semantic models, Power BI reports/dashboards), emphasizing data quality, scalability, performance, and reliability.
• Own and mature the CI/CD framework for BI and analytics using Azure DevOps and Git, establishing standards for version control, automated testing, deployment pipelines, rollback procedures, and environment management.
• Partner closely with IT, DBAs, and data architecture teams to plan and prioritize ETL development, data modeling, performance tuning, security, and platform enhancements within SQL Server, Azure, and related technologies.
• Serve as the primary senior BI liaison to business stakeholders, translating healthcare business requirements into analytics solutions, managing demand intake and prioritization, and ensuring delivered insights drive measurable value.
• Lead, mentor, and develop a team of BI developers and analytics professionals, setting technical standards, encouraging best practices, and building career paths to sustain a high‑performing, engaged team.
• Establish data governance, security, and compliance standards for reporting and analytics assets, ensuring adherence to HIPAA, PHI handling, role‑based access control, and audit requirements.
• Define and track success metrics for BI adoption and impact, including data quality KPIs, report usage, performance SLAs, and business outcomes, continuously improving the BI ecosystem.
• Evaluate and introduce new BI and analytics capabilities (e.g., Fabric features, Power BI enhancements, self‑service governance patterns) while balancing innovation with platform stability and supportability.
• Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management.

SUPERVISORY RESPONSIBILITIES:

• Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment
• Set the tone for a strong Enterprise culture and high employee engagement.
• Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies.
• Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.

QUALIFICATIONS:

• Education
  • Bachelor’s or Master’s degree in Computer Science, Management Information Systems, Statistics, Mathematics, Data Science, or a related field required
• Experience – 10+ years of technical experience with:
  • Microsoft SQL Server and ETL technologies
  • SQL dimensional modeling and OLAP cubes (preferably SSAS or Power BI semantic models)
  • Database development software such as Visual Studio SQL Server Data Tools
  • BI/Analytics/Visualization tools such as Tableau, Power BI, or Qlik
  • CI/CD tools such as Azure DevOps and Git
  • Microsoft applications: Excel, Visio, Word
  • Analytical programming languages such as R, Python or SAS is a plus
• Experience – 10+ years of non-technical experience with:
  • Foundational business analysis, project management, and software development concepts
  • Managing a team of BI developers
  • Collaborating with business, IT, and analytics stakeholders to deliver BI solutions
  • Navigating complex operational and technical environments
  • Experience with healthcare clinical and business concepts such as claim reimbursement and care management is a plus