Account Manager - Strategic Sales in India at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Account Manager - Strategic Sales in India.

This role sits at the center of strategic customer growth within a global SaaS organization specializing in cloud-based software testing solutions used by some of the world’s largest technology companies. You will manage a defined portfolio of enterprise accounts, focusing on retention, expansion, and long-term value creation. The role blends commercial ownership with deep customer engagement across engineering-led organizations. You will work closely with senior technical and executive stakeholders to identify growth opportunities across multiple product lines. Success in this position is driven by your ability to build trusted relationships, uncover expansion potential through data and usage insights, and consistently deliver measurable revenue impact. Operating in a fast-paced, remote-first environment, you will collaborate cross-functionally to shape customer outcomes at scale.

• Own and manage a portfolio of strategic enterprise accounts with full responsibility for renewal, expansion, and long-term revenue growth.
• Drive account expansion through upsell and cross-sell opportunities across multi-product SaaS offerings using customer data, usage trends, and business needs.
• Build and maintain strong relationships with technical stakeholders, engineering leaders, and executive decision-makers.
• Lead renewal planning and execution, ensuring clear value articulation, ROI reinforcement, and risk mitigation ahead of contract milestones.
• Collaborate cross-functionally with product, engineering, support, and sales teams to align on account strategy and growth opportunities.
• Conduct regular customer engagements, including virtual and onsite meetings, to strengthen partnerships and identify new opportunities.
• Maintain accurate forecasting, pipeline visibility, and CRM hygiene to support strategic decision-making.

• 5–8 years of experience in B2B SaaS or enterprise technology, including 2–3 years in account management, farming, or expansion-focused roles.
• Proven track record of achieving and exceeding renewal, expansion, and net revenue retention targets.
• Strong experience engaging with technical and executive stakeholders in complex enterprise environments.
• Solid understanding of SaaS business models, with the ability to identify growth levers across product usage and customer maturity.
• Excellent communication, negotiation, and relationship-building skills with a strong customer-centric mindset.
• Strong analytical ability with comfort using CRM tools (e.g., Salesforce) and interpreting usage/data insights.
• Experience in global or international markets is a strong advantage.
• Bachelor’s degree required; engineering or technical background preferred.

• Comprehensive medical insurance covering employee, spouse, children, and parents/in-laws up to INR 5,00,000.
• Gratuity benefits as per applicable statutory regulations.
• Unlimited paid time off to support work-life balance and personal well-being.
• Remote-first work model enabling flexible work-from-home arrangements.
• Home office and remote work allowance for setup, connectivity, and co-working needs.
• Opportunity to work with global enterprise customers and high-impact SaaS products.
• Inclusive, collaborative, and transparent work culture focused on growth and support.