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HR Business Partner in Pointe A La Hache, Louisiana at Prestige Employee Administrators

NewEmployment Type: Full-Time
Prestige Employee Administrators
Pointe A La Hache, Louisiana, 70082, United States
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Job Description

Position Description: Serve as the primary point of contact for PrestigePEO clients. Manage day-to-day Human Resources activities for clients and worksite employees. Provide consultation, guidance, and problem resolution within assigned client portfolio.
Roles & Responsibilities:
  • Serve as the primary contact for clients’ human resources needs, ensuring compliance with all applicable federal, state, and local laws.
  • Provide account management for clients as it relates to Prestige services.
  • Oversee other dedicated client resources to ensure coordinated service delivery.
  • Develop and maintain effective business relationships with clients and brokers.
  • Conduct client visits (virtual and in-person) to develop and enhance client satisfaction.
  • Engage Payroll Specialists, Benefits Specialists, and other internal colleagues as needed to address client and worksite employee needs.
  • Act as a resource and advisor to clients on human resources matters such as new hire on-boarding, employee engagement, employee relations, performance management, progressive discipline, coaching, leave of absence, employee complaints/investigations, and exit strategies/termination.
  • Manage employee handbook creation, facilitate training initiatives, and support development of clients’ policies and procedures.
  • Learn and develop competence with all technology applications and other tools necessary to perform the role.
  • Conduct PrestigePRO product demonstrations for clients as needed. Provide product information for technology partners to clients.
  • Support human resource processes and procedures to ensure accurate, timely and consistent service delivery to clients.
  • Collaborate with colleagues across departments to resolve problems for clients and worksite employees, including Payroll, Benefits, Compliance, Workers’ Compensation/Risk, Tax, and others.
  • Ensure a smooth onboarding experience for new clients and newly hired worksite employees.
  • Foster teamwork and a positive work environment through frequent collaboration with other HR Business Partners, Benefits Specialists, and Payroll Specialists in promoting best practices.
  • Attend HR meetings and participate in HR educational workshops.
  • Participate in special projects within the HR Client Services department.
  • Other duties as assigned.
  • May need to travel to clients.
Experience & Qualifications:
  • PHR or SHRM-CP certification preferred.
  • Minimum three years of HR Generalist or related experience.
  • Previous PEO industry and/or client service delivery experience preferred.
  • Bachelor’s degree (business administration or human resources) preferred.
  • Broad knowledge of Human Resources including but not limited to General HR, Benefits Administration, Payroll, Risk Management, Retirement Services, and Client Support.
  • Multi-state compliance experience preferred.
Specific Skills Needed:
  • Bilingual English/Spanish required
  • Salesforce
  • Prism
  • Problem solve
  • Public speaking and presentation skills.
  • Excellent verbal and written communication skills.
  • Detail oriented with ability to multi-task and prioritize deliverables.
  • Adept at learning new technology.
Salary range based on experience $80,000 - $95,000

Job Location

Pointe A La Hache, Louisiana, 70082, United States

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