Learning and Development Business Partner at Bank of Tampa – Tampa, Florida

Position Overview

The Learning and Development Business Partner is responsible for the end-to-end design, development, and facilitation of training programs for current and newly hired employees at The Bank of Tampa. This role partners closely with business leaders and subject matter experts to translate directives and business needs into effective, engaging, and scalable learning solutions as part of the Training and Development Team. This role requires a highly self-directed professional who can develop and deliver training with limited oversight.

Primary Duties and Responsibilities

Instructional Design & Content Development

• Independently designs, develops, and maintains instructor-led, virtual, and blended learning programs.
• Translates high-level directives into structured training plans and learning materials.
• Partners with subject matter experts and business partners to validate content accuracy and consistency.
• Creates facilitator guides, participant materials, job aids, and e-learning content.
• Maintains a centralized library of training materials.

Training Delivery & Facilitation

• Facilitates classroom, virtual, and blended training sessions.
• Leads systems and application training for new hires and bank initiatives.
• Adapts facilitation style for various audiences and experience levels.

Learning Management & Administration

• Administers training using LMS technology including scheduling and reporting.
• Maintains accurate training records and compliance documentation.

Evaluation & Continuous Improvement

• Evaluates training effectiveness using feedback and performance metrics.
• Refines training strategies based on results and stakeholder feedback.
• Prepares reports and summaries on trainee outcomes, effectiveness, and areas of improvement.
• Builds solid cross-functional relationships across all levels of the organization.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Minimum Qualifications

• 3 years of experience in Instructional Design or Learning & Development
• 2 years of experience facilitating training in a professional setting
• Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field
• Proven ability to independently execute training from concept to delivery

Preferred Qualifications

• Professional certification in Learning & Development, Instructional Design, or Training Facilitation (e.g., ATD CPTD, APTD, Certified Instructional Designer, or equivalent)
• 2 years of banking experience in a frontline or operational role
• Experience with LMS platforms
• Knowledge of modern training methodologies
• Experience with eLearning authoring tools (Articulate, I Spring, Adobe Premiere)

Attributes for Success

• Highly self-directed with strong execution skills.
• Excellent communication and facilitation abilities.
• Strong attention to detail and professionalism.
• Comfortable moving from concept to execution with high-level direction and evolving details.
• Solid interpersonal and team collaboration skills to accomplish individual and team goals.
• Proven ability to exercise a high level of confidentiality and discretion.

Our Way

Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work

Make a meaningful difference in our community through our service and financial support

Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and to maintain open and forthright communication with our regulators

Benefits

You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight: