The Inside Sales Representative (ISR) at Paragon Implant Company is more than just a sales role - it’s an opportunity to be part of a ground-floor team shaping the future of the dental implant industry. Founded in 2022 by Dr. Gerald Niznick, a pioneer of modern implantology, Paragon is revolutionizing the field with innovative, high-quality, and affordable implant systems delivered at factory-direct prices.

As an ISR, you’ll be the front line of our sales organization, responsible for driving growth, educating dental professionals, and building long-term relationships. Using a mix of outbound outreach, consultative selling, and customer support, you will introduce practices to our advanced implant solutions that simplify procedures and improve patient care.

This role is ideal for sales-driven professionals looking to launch or accelerate their career in the medical device industry, with strong training, mentorship, and growth opportunities.

• Success is measured by KPI’s, including Sales targets, activity levels, overall productivity, new customer acquisition and customer retention.

Essential Duties:

• Proactively identify and convert new business opportunities into long-term customer relationships.
• Manage product and educational sales within an assigned territory through targeted outreach and effective account management.
• Drive outbound sales efforts (phone, email, virtual meetings) and follow up on marketing-generated leads.
• Deliver a high-touch, consultative sales experience tailored to the needs of dental professionals.
• Lead new accounts through onboarding to ensure smooth product adoption and strong initial engagement.
• Foster strong relationships with healthcare professionals to ensure satisfaction and retention.
• Educate customers on Paragon’s implant systems, articulate features and benefits clearly.
• Conduct follow-ups to ensure customer satisfaction, identify opportunities for upselling and cross-selling.
• Utilize CRM daily to maintain accurate records of customer interactions and activity.
• Ensure all interactions comply with FDA regulations, HIPAA, and company policies.
• Attend company-sponsored training on products, sales techniques, and industry trends.
• Support cross-functional initiatives and contribute to the team and company goals.

Education: Requires a High School diploma/GED. Bachelor’s degree in communication or related field preferred.

Experience & Competencies:

Required:

• 1–3 years of sales or account management experience.
• Strong interest in building a career in medical device sales.
• Proven ability to make outbound calls, convert prospects, and build customer loyalty.
• Excellent communication skills (verbal, written, and virtual).
• High energy, resilient, goal-oriented, and eager to grow.
• Ability to build strong relationships in a remote setting.
• Strong time management and organizational skills.
• Proficiency with Microsoft Office (Outlook, Word, PowerPoint; basic Excel) and Microsoft Teams.
• Demonstrated ability to be passionate about understanding the dynamics of influencing customer behavior and ability to translate those findings into meaningful, prosperous long-term relationship and gains for the Company.
• Experience with CRM.
• Detail oriented.

Preferred:

• Prior dental implant or healthcare sales experience.
• Familiarity with medical device regulations (ISO 13485, FDA 21 CFR Part 820).