Shift Schedule: Monday–Friday, 9:00 AM – 5:00 PM

As a Case Worker, you will provide critical social and emotional support to older adults and their families. Working under the supervision of Master’s-level staff, you will conduct in-home and in-office assessments, develop personalized case plans, and advocate for the resources necessary to help seniors maintain their autonomy and well-being.

JASA is one of NYC’s largest and most trusted nonprofits serving older adults. Our dedicated professionals help improve the lives of thousands of seniors through impactful, mission-driven work.

• Meaningful Impact: Facilitate life-changing services that allow seniors to age with dignity and security.

• Collaborative Environment: Work closely with senior leadership and interdisciplinary professional consultants.

• Professional Growth: Gain experience in clinical assessments, community advocacy, and specialized money management services.

Responsible for the full spectrum of social services, you will ensure clients receive the clinical and practical support necessary to navigate the challenges of aging.

Key Responsibilities:

• Assessment & Evaluation: Conduct In-Home and In-Office assessments using standardized instruments (e.g., PHQ-9, NSI) to evaluate social and emotional needs.

• Case Planning: Develop and implement written case plans, including individual/family counseling and guidance to resolve complex challenges.

• Advocacy & Benefits: Screen for eligibility and provide advocacy for benefits such as Medicare, Medicaid, SNAP, and public assistance.

• Service Coordination: Arrange for essential services including home care, transportation, Meals on Wheels, legal aid, and psychiatric examination.

• Financial Protection: Evaluate clients' capacity to manage their affairs; assist in securing financial management or guardianship to prevent exploitation.

• Community Engagement: Lead caregiver support groups, conduct community education, and represent JASA at community conferences and meetings.

• Administration: Maintain accurate case records and reports utilizing program-specific software; inform supervisors of crisis situations immediately.

• Education: Graduate of an accredited college or university with a BSW, BA/BS, or equivalent degree.

• Technical Skills: Computer literacy, including the ability to learn program-specific software; strong record-keeping and writing skills.

• Communication: Ability to read, write, and speak English; knowledge of Spanish may be helpful.

• Travel: Ability to travel to clients’ homes using mass transit and navigate physical barriers (stairs, etc.) in residences.

• Core Values: Understanding and appreciation of the roles of race, religion, ethnicity, sexual orientation, and individual values in serving a diverse community.

JASA offers a comprehensive benefits package designed to support your well-being and future:

• Health & Wellness: Medical, dental, and vision coverage, plus Employee Wellness Programs and an EAP.

• Retirement Savings: 403(b) plan with Roth option and an employer-funded pension.

• Generous Time Off: Four weeks of vacation, plus holidays, floating holidays, and sick days.

• Work Style: Flexible hybrid work environment and professional development opportunities.

EEO Statement: JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.

SUBJECT TO REVIEW FOR PURPOSES OF ADAAA #HP