Scheduler (31027)
Job DetailsJob Location: CTGI New Britain Clinic - New Britain, CT 06051
Position Type: Full Time
Job Shift: Day
Description

Description

Connecticut GI, a division of GI Alliance,is looking for afull-time experienced Scheduler to join our New Britain Care Center!We are the largest gastroenterology practice in the state of Connecticut with over 30 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!

A Short List Of Reasons Why You Should Work For CTGI

Selected as a Top Workplace 8 Times

Selected as a Top Workplace 8 Times

Competitive Pay

Competitive Pay

Very Fast-Growing Practice

Very Fast-Growing Practice

What You Will Do For Us:

Providing Remarkable Patient Experience: Schedule procedure and office visit appointments following CTGI policy and scripting

Providing Remarkable Patient Experience: Schedule procedure and office visit appointments following CTGI policy and scripting

Attention to Detail:Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation

Attention to Detail:Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation

Team Player:Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office

Team Player:Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office

Versatility: Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee

Versatility: Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee

Expertise:Maintain familiarity with providers preferred prep.

Expertise:Maintain familiarity with providers preferred prep.

What We Are Looking For In You:

High School Diploma or Equivalent.

High School Diploma or Equivalent.

At least 2 years of related experience

At least 2 years of related experience

Excellent verbal and written communication skills.

Excellent verbal and written communication skills.

Strong problem-solving skills.

Strong problem-solving skills.

Exceptional interpersonal and customer service skills | 3+ years of professional experience.

Exceptional interpersonal and customer service skills | 3+ years of professional experience.

Experience with an EMR system is ideal, Epic experience is a plus.

Experience with an EMR system is ideal, Epic experience is a plus.

Ability to prioritize andmulti-task.

Ability to prioritize andmulti-task.

Ability to function well in a high-paced and at times stressful environment.

Ability to function well in a high-paced and at times stressful environment.

Job Type: Full-time

Salary: From $18.00 per hour, depending on experience

Benefits:

401(k)

401(k)

Dental insurance

Dental insurance

Employee assistance program

Employee assistance program

Flexible spending account

Flexible spending account

Health insurance

Health insurance

Life insurance

Life insurance

Paid time off

Paid time off

Vision insurance

Vision insurance

Schedule:

Monday to Friday 8:30am – 5:00pm

Day shift

Monday to Friday 8:30am – 5:00pm

Day shift

Education:

High school or equivalent (Required)

High school or equivalent (Required)

Experience:

Microsoft Office: 3 years (Required)

Microsoft Office: 3 years (Required)

Customer Service: 3 years (Required)

Customer Service: 3 years (Required)

EMR systems: 1 year (Preferred)

EMR systems: 1 year (Preferred)

Work Location: In person

Qualifications

Qualifications

Qualifications

Excellent written and verbal communication skills

Excellent customer service skills are required

Experience working in a medical office

Ability to multi-task and work in fast-paced environment.

Detail-oriented

Basic understanding of healthcare plans

Be able to read and understand medical benefits.

Bilingual is a plus.

Education: High school diploma or equivalent
Experience: 2-5 years of prior medical scheduling is preferred
Requirements for Level I Status:

Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.

Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

Performance Requirements:

Excellent communication skills, both written and verbal.

Proficient technical (computer) skills.

Ability to multi-task and prioritize.

Self-motivated with initiative.

Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran