Receptionist-Medical Interpreter, Norton Children's Medical Group Cardiology, Days in Louisville, Kentucky at Norton Healthcare

Location: Louisville, Kentucky
Job Category: Exec/Admin/Clerical
Job ID: 157460
Facility Group: Norton Children's Medical Group
Job Description

Responsibilities

The Receptionist-Medical Interpreter serves as the liaison between the physician and patient. The incumbent answers the telephone, determines the nature of incoming calls, schedules appointments, routes calls, and takes appropriate messages. This positions pulls charts for messages, greets patients and family members, obtains registration and insurance data, updates information in the billing system, and facilitates patient flow into the practice. This job has responsibilities for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests. The incumbent attends to patients utilizing the age-appropriate principles of growth and development for patients of all ages according to the practice specialty. The Receptionist-Medical Interpreter facilitates the exchange of communication between a patient and a provider as verbatim as possible, in consideration of cultural practices, context, slang, and linguistic variation. The Receptionist-Medical Interpreter may also inform the physician when a patient does not appear to demonstrate comprehension.

Qualifications

Required:

• Three years of medical interpreting experience in a healthcare setting.
• Must have successfully completed a Medical Interpreter Program.

Desired:

• Ability to speak Spanish

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Screening requirements:

• Background check
• License & education verification
• Employment reference verification
• Drug Screen

Norton Healthcare offers a competitive benefit package, including:

• Paid vacation, sick days and holidays
• Paid parental leave
• 403b/401k retirement plan
• View more: Benefits Guide
• Medical, Dental, and Vision Insurance

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Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system is Louisville's second largest employer, with more than 20,000 employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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