Service Supervisor at Level Crane Systems – Irvine, California

From the Field to the Front Office Step Into Leadership as a Service Supervisor!

Position Title: Service Supervisor
Company Name: Level Crane Systems
Salary: $70,000$90,000 per year + Performance Bonus
Employment Type: Full-Time
Location: Irvine, CA
Industry: Industrial / Manufacturing Services

Job Overview
Level Crane Systems is looking for a seasoned field professional ready to take the next step in their career. As our new Service Supervisor, youll lead and support a team of service technicians, manage daily operations, and ensure exceptional service deliveryall from our modern headquarters in Irvine, CA. If you're ready to trade your tools for a leadership role while staying close to the action, this is your opportunity to make a high-impact move.

Who We Are
Level Crane Systems is a rapidly growing, innovation-driven company redefining the overhead crane industry. We blend cutting-edge engineering, customer-first service, and a strong team culture to deliver material handling systems that raise the standard. Built on a foundation of integrity, accountability, and precision, were proud to offer a workplace where your experience is valued and your voice is heard.

Key Responsibilities

• Lead and mentor field service technicians, sharing real-world insights and technical expertise

• Coordinate daily service operations, schedule jobs, dispatch technicians, and optimize routes

• Oversee service order entry, spare parts sales, and repairs, ensuring accuracy and efficiency

• Develop service quotes, contracts, and proposals to grow service revenue

• Serve as the point of contact for service requests and client communication

• Monitor technician performance, manage job progress, and ensure quality standards are met

• Streamline operations using your knowledge of field workflows and customer needs

• Collaborate with leadership to improve processes and customer satisfaction

• Maintain accurate records, reports, and service documentation

• Ensure compliance with safety and company protocols

Qualifications

• Required:

  • High school diploma or GED

  • Valid drivers license

  • Minimum of 3 years of field experience (510 preferred) in overhead cranes, heavy machinery, or related electrical service industries

  • Strong organizational skills with the ability to multitask and prioritize effectively

  • Excellent communication skills and a customer-service mindset

  • Comfortable working in a fast-paced office environment using modern software tools

• Preferred:

  • Cal-OSHA certification

  • Prior supervisory or team lead experience

  • Familiarity with service dispatch or ERP systems

Benefits

• 401(k) with company matching

• Medical, Dental, and Vision Insurance

• Life and Disability Insurance Options

• Paid Time Off, Holidays, and Sick Leave

• Paid Parental Leave

• Bi-Weekly Pay Cycle

• Performance Bonuses

• Career Development & Training Budget

• Tool Replacement Program

• Smartphone or Tablet Tech Package

• Uniforms Provided

• Employee Discounts

• Company Events and Outings

• Mileage Reimbursement

• Respect for your experience with real influence on strategy and operations

Schedule

• Full-Time, MondayFriday

• No weekend work or on-call rotations

Location

• 48 Maxwell, Irvine, CA 92618

• On-site position with no travel requirements

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

A background check will be completed as part of the onboarding process, in compliance with applicable laws.

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