Consumer Sales Delivery Specialist in Lancaster, Pennsylvania at Fulton Bank

Requisition ID: 2026-23851
# of Openings: 1
Position Type (Portal Searching): Full-Time
Corporate Headquarters
Lancaster
FLSA Status: Exempt

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This role is a full-time, hybrid role that may sit at one of our Fulton Bank locations within our 5 state footprint.

Position will require up to 50% travel.

This role supports the execution of an Enterprise-wide Consumer Banking sales delivery approach with consistent expectations for sales leaders across the company. This role works directly with the line of business leadership to ensure execution of sales strategy and improved sales effectiveness within that specific line of business. This role collaborates with product, marketing, relationship managers and learning and technical teams regarding roll-out of new products, marketing campaigns, calling campaigns, technology, training gaps, etc. The overall objective is to ensure consistent Consumer Banking sales execution. In order to be effective on the role, the individual must have a strong understanding of the daily function of Consumer Banking sales team members within the line of business and experience executing the sales strategy within that line of business.

Responsibilities

• Supports and helps to develop strategies, activities, and sales projects that impact sales performance for the line of business.
• Connects knowledge learned from sales reporting/analytics to the execution of enterprise-wide sales programs.
• Meets with line of business leaders to identify gaps in both product offering and tools needed.
• Ensures sales teams have the processes, tools, technology and devices needed to efficiently and effectively execute sales responsibilities. Proactively evaluates existing resources and make recommendations for upgrades to maintain overall effectiveness.
• Participates in cross-functional teams on new product initiatives, marketing campaigns and sales programs, considering both the first line user and the customer experience. At times is responsible for leading and directing cross-functional work in support of priorities and objectives of the line of business sales leadership.
• Works with other team members to support and execute a variety of sales team focused events such as sales summit and recognition award events. Provides input on guest speakers and content for annual sales event.
• Creates campaign execution guides/calling scripts to ensure a consistent delivery of defined sales tactics.
• Provides hands on learning to sales team members to support sales tool usage and to ensure consistent sales process. Works closely with training partners to coordinate, organize and deliver sales training and support.
• Measures success by the time it takes salespeople to be optimized in their roles. This includes providing feedback on and participating in the onboarding process.
• Provides coaching and support to Sales Leaders to improve their effectiveness at executing sales management routines. Responsible for creating awareness of sales management routines and supporting sales leaders’ skill development to hold team members accountable for sales performance.

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: business, finance, or related. (Required)

Experience

5 or more years financial sales experience (preferably with multiple business lines). (Required)

5 or more years sales coaching, training. (Preferred)

7 or more years Consumer Banking banking. (Preferred)

Knowledge, Skills, and Abilities

• Communication skills both written and verbal, presentations to high level leaders expected (Required)
• Ability to understand and interpret industry trends (Required)
• Sales tool utilization expertise (Required)
• Competent abilities in Excel, Word, Power point (Required)
• Networking skills (Required)
• Project management experience (Required)
• Competent in Salesforce and other sales tools such as Seismic and Vertical IQ (Required)

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

EEO Statement

Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.