Director of Human Resources at Prelude Services – Mechanicsburg, Pennsylvania

Prelude Services is a Managed Service Provider that has delivered innovative and secure IT services for over 25 years. Prelude offers the following IT services:

• Outsourcing
• Cloud Computing
• 24x7 Service Desk
• Network Management
• Hardware and Software Support
• HIPAA IT Risk Assessment and Security Management Services
• Enterprise Reporting and Dashboards

Position Summary:

The Director of Human Resources is responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the Prelude, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation.

Essential Functions:

1. Collaborates with senior leadership to advance the organization's goals and strategy through to staffing, recruiting, and retention.
2. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
3. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
4. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
5. Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (HRIS) or talent management system.
6. Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
7. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
8. Develops and implements departmental budget.
9. Facilitates professional development, training, and certification activities for HR staff.
10. Performs other duties as required.

Other Duties and Responsibilities

1. Maintains a safe work environment and exhibits safe work practices
2. Accountable for information contained in Employee Handbook including adhering to the E-mail and Internet policies
3. Conforms to Prelude licensing compliance policies
4. Performs all duties in compliance with all applicable federal and state rules and regulations, policies, and procedures
5. Understands and practices Prelude Services core values: Our core values are not just words on paper; they shape our culture and define who we are as a team. At Prelude Services, we are committed to upholding the following core values: Innovation, Customer Focus, Integrity, and Collaboration.
6. Focuses on customer needs: anticipates customer needs; continually searches for ways to increase customer satisfaction
7. Thinks strategically: when solving problems, considers a broad range of factors; recognizes strategic opportunities for success; and adjusts actions and decisions for focus on critical issues
8. Works efficiently: allocates one’s time efficiently; handles multiple demands and competing priorities; efficiently processes paperwork; manages meetings effectively
9. Demonstrates dependability: follows through with commitments
10. Accepts assigned duties in a cooperative manner and performs other duties as assigned by appropriate personnel
11. Analyzes issues accurately: gathers relevant information systematically; uses logic in analyses
12. Adhere to all IT Management, Security, Availability, and Confidentiality controls in IT Compliance Audits and HIPAA policies.

Note: In order to meet required deadlines, it may be necessary for the person(s) in this position to work extended hours as needed and/or schedule time off accordingly.

1. Excellent verbal and written communication skills.
2. Excellent interpersonal and negotiation skills.
3. Excellent organizational skills and attention to detail.
4. Excellent time management skills with a proven ability to meet deadlines.
5. Strong analytical and problem-solving skills.
6. Strong supervisory and leadership skills.
7. Ability to adapt to the needs of the organization and employees.
8. Ability to prioritize tasks and to delegate them when appropriate.
9. Thorough knowledge of employment-related laws and regulations.
10. Proficiency with the organization's HRIS and talent management systems.
11. Bachelor’s degree in Human Resources, Business Administration, or related field required.
12. At least 5 years of Human resource management experience required.
13. SHRM-CP or similar Human Resource Management certification preferred.
14. This job may require the use of a cell phone for business purposes.

Our Benefits

Ranked a "Best Place to Work in PA" (2017, 2020, 2022, 2023, 2024, 2025), we offer a wide range of competitive benefits to our employees, all of which you are eligible for the first of the month after your date of hire:

- Medical (and HSA with match)

- Dental

- Vision

- 401k (with match)

- Company paid LTD, STD and Life

Other great perks Prelude offers include (in no particular order):

- Casual dress

- 6 paid holidays

- Unsick Day

- Technology stipend

- Cell phone stipend for applicable positions

- Company-provided laptop and dock

- Quarterly company meetings

- Pet insurance

- Supplemental voluntary life insurance

- Access to a robust Employee Assistance Program

- Fun remote and in person events

- Two PTO Cash Out days annually

- Generous PTO. Accrue 20 days of PTO your first year!

Prelude's great company culture is guided by our core values: Innovation, Integrity, Collaboration, and Customer Focus.

Prelude Services is committed to creating a diverse environment and is proud to be an equal opportunity employer.