Senior Account Executive, Enterprise CX - New Logo in United States at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Account Executive, Enterprise CX - New Logo based in the United States.
This is a high-performance, hunter-focused enterprise sales role designed for a seasoned SaaS professional ready to move beyond selling a single product into solving end-to-end customer experience challenges. You will act as a trusted advisor to enterprise leaders, helping organizations redesign their CX ecosystem by combining best-in-class SaaS, AI solutions, and global service providers. The role is fully remote and built for a true deal-maker who thrives in complex, C-suite driven sales cycles. You will own new logo acquisition globally, operating without territory restrictions and with full autonomy to pursue high-value opportunities. Backed by strong marketing, advisory resources, and operational support, you will focus entirely on strategic selling and closing. This position is ideal for a top-tier enterprise hunter who wants to elevate their impact from product sales to full-stack CX transformation advisory work. It offers significant earning potential tied directly to long-term client success and deal expansion.
- Own end-to-end new logo acquisition across enterprise accounts by prospecting, developing pipeline, and closing high-value CX transformation deals.
- Engage C-suite and senior executives (COO, CFO, CTO, VP CX/Operations) to diagnose complex customer experience challenges and design tailored solutions.
- Lead highly consultative, multi-stakeholder sales cycles involving SaaS, AI, CCaaS, and BPO service offerings.
- Build and manage a global pipeline without territory or vertical restrictions, leveraging personal network and strategic outreach.
- Position and sell integrated CX solutions combining contact center technology and labor/BPO models.
- Lead executive briefings, solution presentations, and commercial negotiations in complex enterprise environments.
- Collaborate with internal solution experts to design winning proposals and orchestrate “team sell” strategies.
- Maintain disciplined pipeline management in CRM systems and ensure accurate forecasting and deal tracking.
- Identify expansion opportunities within client organizations to maximize long-term revenue value.
- Serve as a trusted CX advisor, translating client needs into scalable transformation strategies.
- 3–5+ years of outside enterprise software sales experience in the contact center / CX technology space.
- 3–5+ years as a top-performing “hunter” in a leading CCaaS, AI contact center, or enterprise SaaS organization.
- Strong experience selling into complex enterprise environments with C-level engagement (COO, CFO, CTO, VP-level).
- Proven ability to manage and close complex, multi-threaded sales cycles in competitive markets.
- Experience in both contact center technology and BPO/labor models (“dual-threat” CX expertise).
- Strong understanding of CCaaS, AI-driven CX platforms, and enterprise customer experience ecosystems.
- Highly developed consultative selling skills with strong discovery, objection handling, and negotiation capabilities.
- Demonstrated ability to build pipeline independently through network, referrals, and strategic prospecting.
- Proficiency in CRM tools such as Salesforce, HubSpot, or Zoho for pipeline management and forecasting.
- Strong executive presence with excellent communication and presentation skills.
- Strategic thinker with a high level of adaptability, ownership, and commercial drive.
- Ability to operate effectively in a fully remote, high-autonomy, performance-driven environment.
- Base salary between $120,000 – $160,000 depending on experience.
- Uncapped, multi-year commission structure with significant long-term earning potential.
- Year 1 OTE: $160,000 – $280,000+ (including ramp period).
- Year 2 OTE: $280,000 – $500,000+.
- Year 3 OTE: $500,000+ with continued uncapped upside.
- Fully remote, flexible work environment with national and global selling freedom.
- Dedicated sales support to reduce administrative workload and maximize selling time.
- Strong marketing and sales enablement support, including collateral and case studies.
- Comprehensive benefits package including medical, dental, vision, and life insurance.
- 401(k) retirement plan.
- Generous PTO, paid holidays, and work-life flexibility.
- Travel budget (25–35%) for client meetings, conferences, and industry events.