Community Sales Assistant in Roanoke, Texas at Integrity Companies LLC

Job Summary

The Part-Time Sales Support Associate serves as the first point of contact for prospective homebuyers visiting our communities and provides coverage support for full-time New Home Advisors during scheduled time off, PTO, training, and other absences.

This role is responsible for creating a welcoming and professional first impression, assisting with customer engagement, maintaining community presentation standards, and supporting the sales team with day-to-day operations. The ideal candidate is personable, dependable, organized, and comfortable working independently in a customer-facing environment.

Essential Responsibilities

Embody and promote our core values: Grit, Coachable, Find a Way, No Eeyores, and We Care.

Embody and promote company core values in all customer and team interactions.

Welcome and engage prospective buyers visiting model homes and communities.

Serve as primary on-site coverage during scheduled absences or days off for New Home Advisors.

Provide exceptional customer service and create a positive first impression for visitors.

Gather visitor information and accurately document traffic and prospect details.

Assist with lead capture, follow-up tasks, and CRM data entry as assigned.

Provide basic information regarding homes, floorplans, pricing, community features, and availability.

Coordinate handoff and communication with full-time New Home Advisors for prospect follow-up.

Maintain cleanliness, organization, and presentation standards of model homes and sales offices.

Open and close model homes or sales offices according to company procedures.

Assist with community events, realtor functions, and special sales events as needed.

Maintain regular and punctual attendance based on assigned coverage schedule.

Follow company processes and procedures for customer interactions and documentation.

Overall Company Requirement

Strict adherence to our internal processes (The Road Home) guide is required.

Additional Duties

Support the sales team with administrative tasks as needed.

Assist with inventory, supplies, signage, and model home upkeep.

Perform other duties as assigned.

Minimum Qualifications

High school diploma or GED required.

Previous customer service, hospitality, retail, or sales experience preferred.

Strong interpersonal and communication skills.

Comfortable working independently with limited supervision.

Flexible schedule, including weekends and occasional evenings.

Must be at least 18 years old.

OR

Equivalent combination of education, experience, and training that provides the required knowledge and skills.

Core Competencies

Friendly, outgoing, and customer-focused demeanor.

Strong communication and relationship-building skills.

Dependable and adaptable with changing schedules.

Organized with strong attention to detail.

Comfortable using technology and learning new systems.

Ability to multitask in a fast-paced environment.

Self-starter mentality with a positive attitude.

Conditions of Employment

Pass a criminal background check and social security verification.

Pass a pre-employment drug screening.

Provide valid proof of eligibility to work in the United States.

Possess a valid Texas driver's license within 30 days of employment.

Tools & Equipment Used

Use of laptop, iPad, webcam, phone, copier, and other standard office equipment.

Occasional use of safety apparel (hard hats, boots, goggles) when visiting construction sites.

Work Environment & Physical Requirements

Work Environment:

Primarily located in model homes and sales offices.

Frequent interaction with customers and community visitors.

May involve walking construction sites and outdoor exposure.

Physical Requirements:

Ability to sit and stand for extended periods.

Ability to walk community sites and model homes.

Ability to lift up to 25 pounds occasionally.

Frequent use of computers, phones, and tablets.

Work Schedule

Part-time hours based on business needs and coverage schedules.

Weekend availability required.

Additional hours may be available during community events, PTO coverage, and peak traffic periods.

Disclaimer

This job description is not a contract of employment. The Company reserves the right to revise duties, responsibilities, and activities at any time, with or without notice.

Equal Employment Opportunity

Integrity Group provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.