Part Time - Legal Paper Processor at Pathfinder Bank – Oswego, New York

POSITION SUMMARY

Process and research legal paper received against account holders and non-account holders, including criminal subpoenas, restraints, levies, and execution notices. Provide administrative support related to legal paper processing and assist the Security and Fraud Officer as needed.

ESSENTIAL FUNCTIONS / KEY RESPONSIBILITIES

• Process and research legal paper, including criminal subpoenas, restraints, levies, and execution notices, in accordance with established procedures
• Respond to customer inquiries related to legal paper in a professional and compliant manner
• Prepare and maintain documentation and records associated with legal paper processing
• Handle sensitive and confidential information with discretion and accuracy
• Complete assigned work accurately and within required timeframes
• Maintain legal paper tracking and reporting tools, including Excel-based databases
• Prepare routine reports related to legal paper activity
• Appear in court, when required, to provide factual testimony related to records or legal paper processed, in accordance with established procedures

SECONDARY FUNCTIONS AND RESPONSIBILITIES

• Provide coverage support for legal paper processing during employee absences or periods of increased volume
• Assist with routine administrative tasks related to legal paper workflows, as needed

COMPETENCIES & BEHAVIORAL EXPECTATIONS

• Attention to detail and accuracy
• Customer service skills
• Written and verbal communication
• Time management and prioritization
• Proficiency with computers and Microsoft Excel
• Ability to handle confidential information

• Ability to prioritize multiple requests and deadlines
• Strong verbal and written communication skills
• Strong customer service skills
• Two years of banking experience preferred

EDUCATION, CERTIFICATIONS & TECHNICAL SKILLS

• High school diploma or equivalent required; bachelor’s degree preferred

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

• This position operates in a professional office environment and routinely uses standard office equipment, including computers, phones, printers, and filing systems.
• While performing the duties of this job, the employee is regularly required to sit or stand at a desk and work on a computer. Occasional lifting or transporting of materials up to 25 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.