Product Owner – Identity & Access Management (IAM) at Reply – Chicago, Illinois

Product Owner Identity & Access Management (IAM)

Valorem Reply is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace by leveraging the power of Microsoft technologies. We provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Our innovative strategies and solutions securely and rapidly transform the way our clients do business.
As a Product Owner for the Identity & Access Management (IAM) team, you will act as the bridge between business stakeholders and technical teams to deliver enterprise-scale IAM solutions. Youll drive product roadmaps and agile execution across core IAM capabilities such as Access Controls, Identity Governance, Directory Services, and Cryptographic Controls. This role combines technical fluency in IAM platforms with strong product management and delivery leadership.Responsibilities

• Serve as liaison between business stakeholders, technical teams, and enterprise architecture
• Drive backlog grooming, prioritization, and user story refinement with IAM Feature Teams
• Translate business needs into clear, actionable technical requirements and user stories
• Manage product roadmaps across Access Controls, Identity Governance, and Directory Services
• Maintain detailed dependency tracking and deliverables across IAM programs
• Lead Agile ceremonies and manage Azure DevOps (ADO) backlogs including epics, features, and tasks
• Partner with Product Managers and Technical Leads to align with business and security objectives
• Coordinate with vendors such as Microsoft Entra, Ping Identity, Saviynt, 1Kosmos, Keyfactor, and PlainID
• Track and report product KPIs including backlog health, delivery velocity, and release performance

Minimum Requirements

• Bachelors degree in Information Systems, Computer Science, Cybersecurity, or related field (or equivalent experience)
• 10 years in Product Owner, Business Analyst, or similar enterprise/SaaS roles
• US citizen or green card holder per client requirements
• Expertise with Agile/Scrum delivery and tools such as Azure DevOps (ADO)
• Strong knowledge of IAM domains: Access Controls, Identity Governance, Directory Services, Cryptographic Key Management
• Hands-on experience with IAM platforms such as Microsoft Entra ID (Azure AD), Ping Identity, Saviynt, 1Kosmos, Keyfactor, or PlainID
• Ability to manage complex cross-functional initiatives and dependencies
• Strong stakeholder communication and executive reporting skills

Preferred Qualifications

• Experience supporting large-scale IAM transformations or modernization programs
• Familiarity with Zero Trust, NIST, or ISO security frameworks

About Reply
Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.
The base compensation range for this full-time position is between $145,000 - $175,000 plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also take into consideration prior experience, relevant skills, education and/or training, certifications and, as applicable, other required qualifications. If you have questions regarding compensation, the talent acquisition team can provide relevant details during the interview process.
Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at jobusa@reply.com. Visit our website at www.reply.com to learn more about our open roles.