Referral Specialist - Heart & Vascular Specialists Clinic - Full-time, Days in Dallas, Texas at Texas Health Resources

Referral Specialist - Heart & Vascular Specialists Clinic - Full-time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location: 8230 Walnut Hill Lane, Bldg. 3, Suite 220, Dallas, TX 75231
• Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm
• Travel: 25% to surrounding clinics as needed ( mileage reimbursement provided )

Heart & Vascular Specialists Clinic Highlights:

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls
• Compassion and empathy to our patients and the Team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here's What You Need

• High School Diploma or equivalent (required)
• 2 years related experience in Healthcare environment (strongly preferred)
• Bilingual in English and Spanish / Korean / or Arabic (preferred)
• Will be required to help with other Front Desk duties as needed
• have strong customer skills
• have good communication skills
• possess a strong work ethic and a high level of professionalism
• be a team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Delivers care to patients utilizing the Referral Specialist Process
• W ill initiate and manage all components of clinical referrals for various services.
• Sets up appointments and any special arrangements such as transportation, interpreter services, etc.
• Verifies insurance coverage and obtains authorizations, if needed, from insurance providers.
• Acts as liaison between hospitals, physicians, health plans, vendors and patients or referral sources.
• Coordinates flow of information between medical clinic and referral authorization department to secure a valid referral for clinic patient.
• Develops and maintains database of referral physician offices preferred by each physician within the clinic.
• Assists Practice Manager with complaint resolution and solutions related to patient referrals.
• Enters referrals, documents, communications, and actions in system.

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

#LI-CT1

Primary Location: Dallas
Job: Clerical/Admin
Organization: Texas Health Physicians Group 9250 Amberton Parkway TX 75243
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Schedule: Full-time