Telemedicine Coordinator Mental Health in Ridgecrest, California at Ridgecrest Regional Hospital

Job Summary

• Occupation: Telemedicine Site Coordinator

• Specialty: Telemedicine Services

• Salary: $19.56–$29.34/hour

• Working Hours: 24 hours/week

• Shifts: Day

• On-Call: No

• Degree Required: High School Diploma or equivalent; healthcare experience preferred

• Position Type: Part Time

• Work Environment: Healthcare Setting

• Location: 93555, Ridgecrest, California, United States

• Visa Sponsorship: No

Job Description

We’re looking for Telemedicine Site Coordinators who are excited to support specialty consultation services and help ensure a seamless experience for patients and providers. In this role, you’ll coordinate scheduling and registration activities, provide patient and provider support, collect and analyze data, and assist with telemedicine operations. We value strong communication, organization, initiative, and professionalism, and we’re excited to welcome teammates who bring these strengths to our team.

Key Responsibilities

• Coordinate telemedicine specialty consultations, scheduling, registration, and patient services

• Support patients, providers, and remote sites throughout telemedicine encounters

• Maintain and follow telemedicine policies and procedures

• Collect, analyze, and report operational and financial data to meet reporting deadlines

• Provide basic technical support for telemedicine systems and escalate complex issues as appropriate

• Develop and maintain positive relationships with community organizations, providers, and partner agencies

• Complete project assignments accurately and efficiently while meeting established deadlines

• Maintain confidential information and exercise sound judgment in all interactions

Collaborative Teamwork

This role involves working closely with physicians, clinical staff, technical teams, patients, and external organizations to deliver effective telemedicine services and contribute to a supportive and collaborative work environment.

Qualifications

• Experience in healthcare and/or a community organization

• Proven ability to develop positive community relations and coordinate effectively with healthcare providers and agencies

• Excellent written and verbal communication skills

• Strong computer skills with the ability to learn telemedicine systems and technology requirements

• Ability to provide basic technical support and troubleshoot routine issues

• Strong organizational, analytical, and project coordination skills

• Ability to analyze financial data and prepare accurate reports

• Demonstrated professionalism, diplomacy, tact, and discretion when working with diverse individuals

• Ability to work independently, prioritize workload, and follow through on projects with minimal supervision

• Ability to maintain confidentiality and exercise mature judgment

• Ability to read, write, understand and communicate effectively in the English language

• Must be able to put into practice Service Excellence skills with our patients, families, coworkers, and community

Benefits You'll Enjoy

• Medical, Dental, Vision

• 403B with Employer Match

• Life Insurance

• Flex Spending – Health Care & Dependent Care

• Employee Assistance Program

• Gym Membership Reimbursement

• Tuition Reimbursement

• Sick and Vacation Time

Welcome To RRH

Established for over 60 years, RRH is a non-profit, DNV-accredited, full-service hospital and integrated healthcare system serving our region across a 38-acre campus. RRH includes a 25-bed acute care hospital, a 125-bed skilled nursing facility, and a comprehensive network of services supported by more than 860 employees. Our organization operates five primary care clinics and other multi-specialty clinics, an ambulatory surgery center, ambulance services, and full-service imaging and laboratory capabilities—allowing RRH to deliver coordinated, high-quality care across the continuum. RRH received the American Medical Association's Joy in Medicine Award in both 2023 and 2025, recognizing its commitment to healthcare worker well-being. RRH also maintains an established physician well-being program.

Our mission is to be the partner of choice for the healthcare needs of our community. Our purpose is to care for our community's health and the well-being of those who care for them.

About Ridgecrest

Ridgecrest is a family-friendly community of 38,000 in the desert of central Southern California, far from the traffic and commotion of LA. Affordable and safe, It's been voted as the best place to live in Kern County by Niche. Home of the China Lake Naval Air Weapons Station, it is near the Sierra Mountains and full of natural wonders, Outdoor Activities, and sunshine. Our hospital is close to Mammoth Ski Area, Mount Whitney, Sequoia National Forest and Death Valley. Learn more About Ridgecrest and the Outdoor Activities around it.