Agent Sales Coach - Part-Time - NY - (REMOTE) in New York, New York at eXp World Holdings Inc.

We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in US.

This is a part-time (20 hours/week), six-month temporary contract with the exciting potential to transition into a permanent role based on performance and business needs.

Who is Zoocasa?

Zoocasa is a leading prop-tech company revolutionizing the real estate experience through cutting-edge technology and personalized service. As a subsidiary of eXp Realty, we’re at the forefront of the real estate industry, combining innovative technology with expert insights to deliver unparalleled service to our clients. Our approach prioritizes effective lead generation, qualification, and providing outstanding support to eXp agents, ensuring their success and growth within the competitive real estate landscape. Our inside sales team plays a critical role in our mission by fostering relationships and driving client engagement through effective lead management.

What you will do:

1. Retain Top Sales Talent

Agents as Clients Mentality

First point of contact for all agents within your Agent Pool

Coaching, Advising & Negotiation Support not necessarily within regular business hours

2. Increase Agent Productivity

Build on Performance Culture through accountability and consistency

Daily/Weekly accountability calls with ALL agents

KPIs: Deals/Agent/Month and Hand-off→ Deal Conversion %

3. Agent Training and Education

Run engaging and participatory small group training sessions to help agents learn through teaching each other

Onboarding - assist with the iteration and implementation of Skool

Create Awareness of and Follow-through of our FUB systems and best practices

4. Sales Process Design and Development & Materials Creation

Assist with Iterations to Zoocasa Onboarding Training Materials

5. Full Pipeline Management Coordination

Coordinate with Inside Sales Manager to ensure best client and agent experience from Lead to Deal to Repeat Client

How you will make an impact:

• Coordinate with Inside Sales Manager to ensure best client and agent experience from Lead to Deal to Repeat Client
• Accountability Coach: Coach the associates on the activities that will enable them to achieve their goals: meet regularly to review their key numbers and hold them accountable to completion of actions towards production targets.
• Sales Mentorship: Establishing trusted relationships with agents to help guide them to best practices.
• Reporting: Efficiently track associate results and share this information with the entire team and management to enable effective leadership and decision making.
• Customer Service: Be a part of a continuous feedback circle with our brokerage services team ensuring smooth operations for agents and clients.
• The Sales Coach position plays a critical role in building the future of Zoocasa and sets the tone for high performing, motivated and productive agents.

How you will grab our attention:

• High school diploma required or equivalent years of applicable experience
• Associate's degree preferred
• 2+ years of experience in Sales
• Well versed and confident on company and agent focused software like; Google Suite, FollowUpBoss, SkySlope, Canva, Skool etc.

If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!

What Zoocasa provides:

• Fully remote environment
• Amazing company culture

EEO Statement:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.