eBilling Specialist in United States at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an eBilling Specialist based in United States.
This role plays a critical part in ensuring the accuracy, compliance, and efficiency of electronic billing processes within a high-volume professional services environment. You will manage end-to-end eBilling operations, including client onboarding, invoice submission, and resolution of billing issues across multiple vendor platforms. The position requires close collaboration with billing teams, attorneys, and client representatives to ensure timely processing and maximum invoice recovery. You will operate in a fast-paced, deadline-driven setting where precision, organization, and problem-solving are essential. The role also involves monitoring billing performance, identifying recurring issues, and improving workflows to enhance efficiency. This is a highly detail-oriented position where strong analytical skills and communication abilities directly support financial operations and client satisfaction.
- Manage the full lifecycle of electronic billing, including client onboarding, configuration, and maintenance of eBilling requirements across vendor platforms.
- Submit, monitor, and track electronic invoices to ensure accuracy, compliance with client guidelines, and timely processing.
- Investigate and resolve billing discrepancies, rejections, and reductions by collaborating with attorneys, billing teams, and client stakeholders.
- Analyze rejection trends and recurring issues to identify root causes and implement preventive solutions.
- Maintain client billing rules, system configurations, and vendor portal settings to ensure ongoing compliance and accuracy.
- Support accruals, budgets, and timekeeper approvals across external billing systems as required.
- Generate and review billing reports to monitor submission status, outstanding invoices, and performance trends.
- Provide internal support and guidance on eBilling procedures, systems, and client-specific requirements.
This role requires experience in legal billing or electronic billing within a professional services environment, along with strong technical and analytical capabilities. Candidates should be highly detail-oriented, organized, and comfortable managing high-volume transactional work under strict deadlines.
- Minimum 2 years of experience in legal billing or eBilling.
- Bachelor’s degree or equivalent professional experience preferred.
- Hands-on experience with eBilling platforms such as Legal Tracker, BillingPoint, CounselLink, Tymetrix, or similar systems.
- Familiarity with tools such as eBillingHub and/or Aderant or Elite is a strong plus.
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent analytical and problem-solving skills with the ability to resolve issues independently.
- Strong communication skills with a professional and collaborative approach.
- Ability to manage competing priorities in a fast-paced, deadline-driven environment.
- Competitive compensation aligned with experience and industry standards.
- Comprehensive health benefits including medical, dental, and vision coverage.
- Retirement savings plan and financial wellness resources.
- Paid time off and holiday benefits.
- Opportunities for professional development within a global professional services environment.
- Exposure to advanced legal billing systems and enterprise eBilling platforms.
- Collaborative, team-oriented work culture with strong operational support.
- Flexibility for remote or office-based work depending on assignment.