Re-Entry and DRC Employment Case Manager at Wisconsin Community Services – Waukesha, Wisconsin

Join a Mission-Driven Team Making a Daily Impact in the Lives of Others
Social Services Professional | Wisconsin Community Services (WCS)

Are you a change-maker at heart? Ready to use your passion for social justice, mental health, and community empowerment to impact lives every single day?

At Wisconsin Community Services (WCS), we don’t just offer services—we build hope. We provide a continuum of care and support to individuals navigating adversity, including substance use challenges, mental health needs, criminal justice involvement, and employment barriers. Through compassion, advocacy, and connection, we empower people to break cycles and create change—for themselves, their families, and their communities.

Job Summary

This position has two tracks. Re-entry Employment Case Manager: Responsible for all program coordination and daily operations, including new referrals, case management, collaboration with Electronic Monitoring staff, and program reporting.

DRC Employment Case Manager: Case management with intensive support, supervision and monitoring of individuals ordered by court officials or by the District Attorney’s office to participate in the Day Report Center (DRC), as part of their JOC or as a formal Deferred Prosecution.

Essential Duties and Responsibilities

· Responsible for assisting the Supervisor in determining eligibility of services.

· Responsible for all necessary coordination and documentation in AWARDS and on spreadsheets regarding collateral contacts for employment services, including new referrals and on-going case management (job readiness, job placement, job retention).

· Responsible for creating and updating individuals resumes.

· Responsible for a range of case management services, providing structure, accountability and support for successful compliance while in the community.

· Make referrals and monitor community-based services including treatment, employment, education, and other supportive services.

· Follow the supervision model of the Day Report Center and core elements, including use of the LS/CMI risk and need assessment tool.

· Assist with and contribute to DRC team staffing to determine case plans and monitoring for individuals in the DRC program.

· Assist in determining sanctions and incentives, as appropriate for individuals in the program, when applicable.

· Conduct timely and accurate data entry.

· Produce accurate and high-quality written and electronic files and internal and external system communications.

· Work with DOC regarding treatment, follow-through, and other conditions of probation for persons served.

· Conduct drug and alcohol urine, saliva, and breath tests.

· Assist staff with utilization of the SCRAM CAM, SCRAM CAM with House Arrest, Remote Breath, GPS, and Electronic Monitoring systems and assist in monitoring individuals as needed.

· Weekend drug and preliminary breath testing as scheduled, Saturdays 7:00am to 10:00am.

· Maintain flexible schedule to provide coverage in the Center as necessary.

· Other job-related duties may be necessary to carry out the responsibilities of the position.