Sr Automation Technician Support in Carolina at JC Automation Corp
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Job Description
About Company:
JC Automation Corp. (JCA) was founded in 1997 with the mission of filling a gap between technology and regulatory requirements in the life science manufacturing industry. The company offers highly capable resources at an affordable cost to build solutions and execute projects in: Automation, Control Systems Integration, Information Technology, System Integration and Regulatory Compliance.
JCA is a HUBZone Certified Small Business Firm, NMSDC Certified Minority Business Enterprise, and Certified Critical Industry Supplier. It’s mission is to add value by delivering quality services & solutions on time all the time by transforming processes & technology into business advantages.
ABOUT THE ROLE
We are seeking two experienced Senior Automation Technicians to provide dedicated overnight technical support for automation and control systems under an 8/7 rotating schedule (4PM–12AM shift). In this senior role, you will be the primary automation resource during night operations, ensuring the continuous and reliable performance of manufacturing and utility systems in a cGMP pharmaceutical environment.
You will bring deep hands-on expertise in PLC platforms, SCADA, historians, and MES-automation integration, as well as direct experience with Computer System Validation (CSV) documentation including Kneat Software. Your ability to troubleshoot complex automation issues independently during off-hours operations is essential.
RESPONSIBILITIES
- Automation Operations Coverage: Serve as the primary automation technical resource during the 4PM–12AM shift, ensuring continuous operation and rapid response to alarms, system faults, and equipment failures across manufacturing and utilities areas.
- PLC & Control System Troubleshooting: Diagnose and resolve incidents related to PLCs (Rockwell PLC5, SLC500, ControlLogix, CompactLogix, Siemens), HMIs, SCADA systems, DCS, and networked manufacturing equipment, including root cause analysis and CAPA support.
- MES-Automation Interface Support: Configure and maintain MES-Automation Control System interface configurations, gateway setups (OPC), and MES connectors, ensuring reliable communication between automation and manufacturing execution platforms.
- Historian Management: Develop, configure, and maintain historian systems (Kepware, OSI PI Data Archive, PI Vision, Event Frames) for batch/lot data contextualization, OEE monitoring, and operational analytics.
- CSV Documentation & Protocol Execution: Author and execute validation documentation including IQ/OQ, TMX, and QRS protocols; support Computer System Validation (CSV) deliverables using Kneat Software; and resolve findings related to automation system qualifications.
- Preventive Maintenance Execution: Execute the automation preventive maintenance agenda during the night shift, ensuring scheduled PM tasks are completed accurately, on time, and fully documented.
- Shift Handover & Communication: Provide structured shift turnover reports covering system status, incidents, corrective actions, PM execution, and pending follow-up items to ensure seamless transition to the next shift.
- Compliance & Safety: Ensure all activities comply with cGMP, cybersecurity, data integrity, safety requirements, and applicable Quality Practices throughout the shift.
REQUIREMENTS & QUALIFICATIONS
Required
- Associate's or Bachelor's degree in Electrical, Electronic, Computer Engineering, Industrial Technology, or a related technical discipline.
- Minimum 4–6 years of hands-on experience with industrial automation systems in a pharmaceutical or regulated manufacturing environment.
- Proven expertise with Rockwell Automation PLCs (PLC5, SLC500, ControlLogix, CompactLogix) and Siemens equivalent platforms.
- Experience with industrial communication protocols: OPC UA/DA, Modbus TCP, Profibus, and interface servers such as Kepware.
- Hands-on experience with OSI PI Data Archive, PI Vision, and Event Frames for historian and OEE monitoring.
- Direct experience authoring and executing CSV documentation (IQ/OQ, TMX, QRS); Kneat Software experience required.
- Availability and flexibility to work the 4PM–12AM night shift on an 8/7 rotating schedule.
- Bilingual in English and Spanish (oral and written).
Preferred
- Experience with MES platforms (Syncade or equivalent) and MES-automation interface configurations.
- Familiarity with GAMP 5 methodology and 21 CFR Part 11 requirements.
- Experience with DeltaV or FactoryTalk automation platforms.
- Prior experience working overnight or off-hours shifts in a pharmaceutical manufacturing facility.
SKILLS
Technical Skills
- Rockwell PLCs (PLC5, SLC500, ControlLogix, CompactLogix) and Siemens — advanced troubleshooting
- SCADA, HMI, DCS systems — operational and maintenance level
- Industrial protocols: OPC UA/DA, Modbus TCP, Profibus, Kepware
- OSI PI Data Archive, PI Vision, Event Frames — historian and OEE
- MES-Automation interface configurations and gateway setup (OPC)
- CSV documentation: IQ/OQ, TMX, QRS — Kneat Software required
- cGMP, 21 CFR Part 11, data integrity, and cybersecurity compliance
- Preventive maintenance execution and CMMS tools
Soft Skills
- Highly self-directed and capable of making sound technical decisions independently during overnight operations
- Calm and focused under pressure — reliable first responder to system alarms and faults
- Meticulous in documentation and shift handover communication
- Proactive in identifying system risks before they escalate to failures
- Strong team collaborator who maintains continuity across shift transitions
- Committed to compliance, safety, and quality standards at all times