Digital Banker I in Benton, Kentucky at Community Financial Services Bank

Digital Banker I
Job Category: General
Requisition Number: DIGIT001282
Posted: June 8, 2026
Full-Time
Benton, KY 42025, USA

Join a team where people come first. As a Digital Banker, you will develop and maintain strong relationships with clients and prospects through digital channels. You’ll serve as a trusted resource for both clients and team members by delivering accurate, timely information and creating a positive, seamless client experience. If you have a keen eye for detail, enjoy helping others, and value integrity, we’ll provide the training, tools, and supportive culture needed to help you thrive and grow in your role.

• Greet clients with a warm welcome
• Provide exceptional client service through phone, email, chat and other digital channels
• Assist clients with banking needs, questions, and explanation of products and services
• Manage the digital online banking platform
• Assist clients at the Live Teller Machines
• Assist in the detection, reporting, and escalation of potential fraud
• Support internal teams by providing timely information and assistance
• Learn and comply with CFSB policies and procedures
• Participate in New Team Member Orientation and Annual Regulatory Trainings
• Perform other duties as requested by the Team Leader

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