RN Care Coordinator - Flex at Northfield Hospital & Clinics – Northfield, Minnesota

Triages patient care phone calls and walk-ins to Clinic

• Assess patients’ needs with triage procedure book on phone to determine appropriate level of care.
• As appropriate, schedules appointments with providers.
• Using SBAR format, document in EMT patient chart.
• Triages walk-in patients for level of care needed.
• Develops teaching plans for patients.

Performs duties as Clinic RN as needed

• Assesses and intervenes with appropriate care.
• Provides accurate and timely documentation.
• Provides safe and effective nursing care and support to provider team.
• Delegates tasks to unlicensed care team as needed to implement care.

Provides clinical leadership to Clinic team to ensure age-specific, developmentally and culturally appropriate care is provided to patients

• Ensures quality clinical service delivery at clinic.
• Problem solves with/for clinic team, removing barriers and facilitating collaboration of care.
• Participates in quality improvement work and development of protocols, procedures and policies. Provides health education to clinic team supporting growth and enhancing team performance.
• Serves as a role model, upholding high standards and consistently demonstrating the organization’s values and excellent customer service.
• Promotes a safe environment.

Collaborates with health care team and patient/families for patient-focused care

• Collaborates with internal and external resources.
• Acts as a primary resource for patients.
• Works in collaboration with provider team for patient-focused care and achievement of patient outcomes based on diagnosis and prognosis

Provides comprehensive care coordination and utilization of resources to meet the patient’s health care needs

• Identifies and resolves barriers to access care.
• Develops care plans and interventions, implements the plans and evaluates progress. Collects, prioritizes and synthesizes comprehensive information and data pertinent to patients’ health needs.
• Coordinates patient care for assigned practice team.

• Current and unrestricted licensure as a RN in the State of Minnesota.
• Basic Life Support certification per American Heart Association guidelines within 6 months of hire (company paid)
• 3 years of clinical experience in a clinical/patient care environment
• Clinical leadership experience
• Triage experience

• Specialty experience in ER or Urgent Care
• Care coordination experience in a Clinic environment
• Experience working with electronic medical records program

• 64 hours per two-week pay period
• Schedule will flex based on staffing needs between 8:00 a.m.–4:30 p.m. and 8:30 a.m.–5:00 p.m. One flex day off per week will be scheduled based on staffing needs.